4/7(月)14:59まで!オンラインストア限定大決算セール4/7(月)14:59まで!オンラインストア限定大決算セール

My Y!mobile

My Y!mobile is a membership service that allows you to check your usage charges, as well as confirm and change your contract details.
We will provide you with detailed information on how to use it!

 

Please check in advance

To access My Y!mobile, you will need the SoftBank ID you want to check (Y!mobile mobile phone number or alphanumeric ID) and password.
If you are using this service for the first time, please prepare your Y!mobile mobile phone number and PIN (4 digits).

  • *If you are using a smartphone with Y!mobile Mobile line, you can log in automatically by turning off Wi-Fi.
  • *If login information for the self-care site (My SoftBank /My Menu) before the number transfer remains, an error screen may be displayed.
    Please clear your browser cache/delete cookies before using the service. (This also applies when logging in with Wi-Fi off.)
    Please click here for more details.

Check data charges and set charges

You can check this month's data usage and communication speed and make various changes.

 

Data communication usage status

 

You can check the remaining amount of data before your communication speed slows down.

Check your data usage and see how to restore normal speeds

Reservation (charge) to maintain normal speed

 

If you exceed your basic data limit, you can reserve your data to maintain normal speeds without slowing down.

Auto-charge (comfortable mode) setting

 

Even if you exceed the data capacity of each applicable rate plan, data capacity will be automatically increased, so your communication speed will not slow down and you can maintain high-speed data communication.

Learn how to set up auto-charge

Check your usage fees and change your payment method

You can check your monthly usage fees and change your payment method.

 
  • *If you select "Log in", you will be able to access the relevant page on My Y!mobile directly.

invoice

 

You can check how to issue an invoice and check your call details.

Confirmation and change of contract details

You can change your rate plan, add optional services, check your contract information, and more.

 
  • *If you select "Log in", you will be able to access the relevant page on My Y!mobile directly.

Change of rate plan

 

You can change the rate plan.

Changes to optional services

 

You can change the optional services.

Contract address/invoice delivery address

 

You can change your contract address and billing address.

Learn how to change your contract address or billing address

Contract details

 

You can check and change the details of your contract, such as your rate plan and optional services.

Y!mobile consolidated payment

You can check the history of when you used "Y!mobile consolidated payment" for online shopping payments, etc.

 
  • *If you select "Log in", you will be able to access the relevant page on My Y!mobile directly.

Y!mobile consolidated payment

 

You can check your purchase history for digital content and shopping charges.

Change your email address and spam settings

You can change various settings related to email.

 

Change your email address and spam settings

 

You can change your email address and change your spam settings.

Other menus

Line suspension/cancellation

 

You can suspend or cancel your mobile phone line if your phone is lost or stolen.

See how to suspend or cancel your service due to loss, etc.

PayPay

 

By linking your Y!mobile contract with the PayPay app, you can use PayPay (balance/points) to pay for your mobile phone bill.

See how to link with PayPay and pay with your balance

Fixed amount notification service

 

You can set it up to notify you by email if your usage exceeds a set amount.

See how to set up the fixed amount notification service

Biz Concierge (corporate contract)

 

You can check the usage status of corporate customers.

See how to use Biz Concierge

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