Y!mobile
  • Service Guide
  • Shop Location
  • FAQ

Prices include tax unless otherwise noted.
Owing to consumption tax calculation, prices may differ from the invoiced amount.

Advantages of being with Y!mobile

Y!mobile Shops On Military Bases in Japan with English Speaking Crew ! Y!mobile Shops On Military Bases in Japan with English Speaking Crew !

Shops On Military Bases in Japan, with English Speaking Crew!

Use your Own phone or purchase a New Smartphone Use your Own phone or purchase a New Smartphone

Use your Own phone or purchase a New Smartphone,
eSIM service is available

Why Get a local Japanese Phone Number Why Get a local Japanese Phone Number

Get a local Japanese Phone Number

Short Term Service available with NO cancellation fee! Short Term Service available with NO cancellation fee!

Short Term Service available with NO cancellation fee!

eSIM IS HERE!

What's eSIM?

What's eSIM?

What's eSIM?
eSIM is a smartphone with embedded SIM otherwise known as Digital SIM.
If you have an eSIM compatible smartphone, you can sign up the mobile service without newly inserting the physical SIM or replacing the SIM with the existing one. If the device has DSDS: dual SIM dual stand by function, you can even use two different carrier mobile services on one device.

Advantages of eSIM
You can have 2 numbers on 1 device.
Therefore, you can keep your US number while having a Japanese number as well!
You can customize your physical and eSIM! Calls and texts can be set to your US number while data can be set to the Y!mobile eSIM.

The following Y!mobile
contract patterns are available.

Buy a device
from Y!mobile
eSIM IN
SIM Card IN

Use the device
you already have
eSIM IN
SIM Card IN

Top Three Reasons to Buy Y!mobile

You can carry over unused data to the next month!
High speed and high Quality! Every plan is 5G applicable.
Save more bundling both the internet and family
  • You can carry over unused data to the next month!
  • High speed and high Quality! Every plan is 5G applicable.
  • Save more bundling both the internet and family

Find your perfect plan.
Simple2 S/M/L

Simlpe 2 S Simlpe 2 S
Simlpe 2 M Simlpe 2 M
Simlpe 2 L Simlpe 2 L
  • Simlpe 2 S Simlpe 2 S
  • Simlpe 2 M Simlpe 2 M
  • Simlpe 2 L Simlpe 2 L
  • Call charge and the device are additional requirement.
  • *1 Case of applying SoftBank Air with Pay Pay Card
    【Example of subscription】 For SoftBank Air 5,368 yen/mo. Cannot combine with Family Discount Service.
  • *2 Data allowance can be carried over to the next month up to the data allowance of your subscribed plan in the month including additional data with Extra Data Option). Carried over data allowance can be used until the end of the next month.
5G

5G network

Calling Rates
Calling Rates

22yen/30sec.

  • ※ 5G is available on Y!mobile online in NSA mode.
  • ※ 5G with a high speed and a large capacity（new frequency is 3.7GHz only) is offered in limited areas.

Notes

Simple2 S/M/L
  • Domestic calls cost 22 yen per 30 seconds. Some calls are ineligible such as International roaming, international call (calls to overseas phones), Navi-dial (0570) other some phone number that other companies are charging for, and call assistance (104).
  • Domestic SMS costs range from 3.3 to 33 yen per message. Charges vary depending on the number of characters. For more information ( ymobile.jp/r/sms/)
  • Activation Fee (3,850 yen), Universal service charge, and Relay service charge will be required separately.
  • Separate subscription to Voicemail Plus is required to use the voicemail service.
※1　Monthly Data Usage
  • If you exceed the sum of your monthly data allowance (4GB/20 GB/30 GB) and any additional data allowance with Extra Data Option (if you have signed up for it; 2GB/5GB/5GB), the maximum speed is reduced to 300kbps in Simple2 S and 1Mbps in Simple2 M/L, for both transmission and reception until the end of the current month. Additionally if half of the allowance capacity (2GB/10GB/15GB) is consumed, data speed is reduced to 128kbps for both transmission and reception.You can purchase additional data for ¥550 per 0.5GB to go back to the original data speed. Please go to My Y!mobile account to apply.
※2　Data Carry Over
  • Only the standard allowance and any increased data allowance from Extra Data Options can be carried over; additional data allowance purchased by an application to restore normal speeds cannot be carried over. Fractions of 100MB in the data to be carried over are discarded. In case of Simple2 M and L, only 5GB of data, which is half of the 10GB data increased by the Extra Data Option, can be carried over to the following month.
  • Data allowance is used in this order: Carried over data → Standard data allowance (including additional data with Extra Data Option) → Additionally purchased data allowance.
  • On share plans, data can be carried over while sharing data allowance with the primary connection (while sharing applies). However, the data allowance for the month before sharing with the primary connection begins and any data allowance remaining in the last month when sharing is canceled cannot be carried over
※3　Home Bundle Discount Hikari Set （A）
  • Applicable number of mobile (smart phone /cell phone/Tablets/mobile Wi-Fi router) lines are up to 10 lines per 1 line of the Fixed-line Internet Service.
※3　Family Discount Service
  • Family Discount Service offers a monthly ¥1,100 discount on the basic charge for the second and subsequent lines in the case of Simple2 S/M/L. (up to 9 lines)
※4　PayPay Card Discount
  • Terms and Condition : When the PayPay Card is designated as the payment method for your usage charges at the billing closing time.
  • If the basic charge for the discounted rate plan is prorated daily, the discount amount for this discount service will also be prorated daily.
  • If transferred, inherited, or canceled, the discount will terminate at the end of the previous billing month

Need more data?

Extra Data Option

Starting from the following month, for first time applicant for Extra Data Option with Extra Data Option Free Campaign 3

S
M
L
4GB
▼
6GB
20GB
▼
30GB★1
30GB
▼
40GB★1
  • ★1 With our Extra Data Option, the data amount will be increased by an additional 10GB each month for both Simple2 M and L plans. Only 5GB of this additional data can be carried over to the following month. To enjoy the full additional data increase, once you reach 5GB of the 10GB increase, a manual process to apply the additional 5GB data to go back to the original data speed is required.
*Extra Data Option
  • If subscribing or canceling mid month, prorated calculations for monthly charge will not apply.
  • When applying for a new contract simultaneously, it will be effective from the month of application. For the other application, it will be effective the following month.
  • This option cannot to be combined with previous Extra Data Campaigns (such as double data campaign)

*［ Extra Data Option Free Campaign 3］

  • Extra Data Option monthly charge will be 6 months free from the following month of subscription. Also Extra Data Option monthly charge will be free in the month of subscribing.

Let's talk more！

Calling Options

Daretodemo Teigaku+

Domestic call
10 minutes
Unlimited

  • *Some calls are ineligible.
  • *Domestic calls longer than 10 minutes will be charged at ¥22 per 30 seconds after the first 10 minutes.

Monthly charge

880 yen／month

Services included in Daretodemo Teigaku+

・voicemail plus
・call waiting　・group call
・fixed amount stop service

※Additional application required

  • Separately subscribed service such as Voicemail plus will not be cancelled when deactivating this option, monthly fee will be charged starting from the following month.

Super Daretodemo Teigaku+

Domestic call
Unlimited

Anytime 24 hours a day

  • *Some calls are ineligible.

Monthly charge

1,980 yen／month

Services included in Super Daretodemo Teigaku+

・voicemail plus
・call waiting　・group call
・fixed amount stop service

※Additional application required

  • Separately subscribed service such as Voicemail plus will not be cancelled when deactivating this option, monthly fee will be charged starting from the following month.
*Important notes for Daretodemo Teigaku+,
Super Daretodemo Teigaku+
  • When you subscribe Simple2 S/M/L, the previous Daretodemo Teigaku before Simple2 S/ M/L/Super Daretodemo Teigaku (S) will terminate.
  • If subscribing or canceling mid-month, prorated calculations for monthly charge will not apply. (When applying for a new contract simultaneously, the prorated calculation for monthly charge will apply)
  • When subscribing or canceling in the mid-month (excluding a new contract simultaneously) it will be effective from the following month.
  • When changing to a rate plan that is not eligible for this option, this option will be automatically terminated.
  • The free calling benefit will not be applied for the calls below. International roaming, international call (calls to overseas phones), calls to Voicemail (1416), calling rates for call forward service, Navi-dial (0570), call assistance (104), other some phone number that we especially designate and publish ( ymobile.jp/r/telephone/), etc.
  • We have the right to end calls we regarded as unusual long calls.
  • We have the right to terminate or discontinue service on calls we regarded as unusual activity such as following ・ When connecting other device or equipment without prior consent from us. ・ When in use for the purpose of earning income directly such as communication intermediation, forwarding function, or connection to services provided other companies. ・ Calls made automatically using software and computer programing, excluding those provided by us or our authorized telecommunication carriers. ・ Communications used for purposes other than calling.

Great discount service
and Great deal!

Discounts

Family Discount Service

Eligible price plan : Simple2 S/M/L

Apply with family, second line and beyond at a discount rate!

1,100yen/month
discount

Cannot be applied together with “Home Bundle Discount Hikari Set (A)”.

Family Discount Service has
a wide range of eligibility!
Family Discount Service
  • Family Discount Service offers a monthly ¥1,100 discount on the basic charge for the second and subsequent lines in the case of Simple2 S/M/L. (up to 9 lines)

-OR-

Home Bundle Discount Hikari Set (A)

Eligible services：SoftBank Hikari , SoftBank Air

Bundle with internet service at home

S
M
L

1,100yen
/month
discount

1,650yen/month
discount

[Example of subscription] For SoftBank Hikari Family, charges of ¥5,720/month (on an automatically renewing 2- year contract; customers contracting on or after July 1, 2022 who cancel outside the month when the contract term expires or either of the following 2 months incur a cancellation charge of ¥5,720) and designated option charges from ¥550/month are payable separately. Cannot be applied together with " Family Discount Service".

Home Bundle Discount Hikari Set（A）
  • Available for up to 10 mobile phone lines (Smartphone/cellphone/tablet/mobile Wi-Fi router) for each fixed line internet service. ＊1 Calls between White Hikari phone / BB phone are free only when the recipient also has White Hikari phone / BB phone service available (it makes beep sound twice). ＊2 Universal service charge, and Relay service charge will be required separately for each phone number. ＊3 When applying Home Bundle Discount Hikari Set (A).〈Notes〉〇Separate fixed line internet service charges apply. 〇Available for up to 10 mobile phone lines (Smartphone/cell phone/tablet/mobile Wi-Fi router) for each fixed line internet service. ○Family Discount, Wi-Fi Set Discount, and Tablet Discount (for Start campaign), Hikari discount, Home Bundle Discount Hikari Set (A) application benefit cannot be applied together. For more information, go to（http://ymobile.jp/r/hikariset/

Application Fee

For new subscription or device upgrade, in addition to the device purchase cost, an activation fee is required.

Activation Fee ¥3,850

We will invoice the activation fee directly to the contract holder at a later date. The activation fee cannot be refunded upon cancellation.

  • ※ If you sign up through our websites (ymobile.jp, order.ymobile.jp), the activation fee is waived. For contracts through other sites, please check with the respective sellers.

Payment Method

For monthly payment, using a credit card or bank account transfer is recommended.

Payment with credit card

●After applying, it may take 1 to 2 months for card withdrawals and procedures with financial institutions to be completed. Until then, we will send you an invoice, so please pay from a convenience store or financial institution. ●If you wish to pay by credit card, we will ask you to use a credit card, and if you wish to pay by bank transfer, we will confirm your bankbook or cash card at the time of application.

What you need to sign-up

For new sign-ups

Credit card

Credit card in the
cardholder's name

Bank account transfer＊1

Bank card in the cardholder's
name or Passbook

  • ※Name seal used for Financial institution for bank account transfer
  • ＊1 Same day bank transfer process is available using just the cashcard. (excluding certain stores or financial institutions) The account holder needs to visit in person and enter PIN for the cash card while the process.

+

2. Proof of Identification

Select One of the following list.

（1）

Driver's license

  • ● Documents issued by each prefectural public safety commission (Excluding International license)
  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address, supplementary documents will be required.

（2）

Japanese passport

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address or no address at all, supplementary documents will be required.

For the online store application:
The "gender" indication on the card must be covered by something such as a plain piece of paper. If it is not covered, the application process will be canceled.

（3）

Individual Number Card
(My Number Card)

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address, supplementary documents will be required.
  • ※ The notification card for the My Number card cannot to be accepted as a personal identification. (not accepted as a supplementary document either)

For the online store application:
The "gender" indication and "Organ donation preference" sections on the card must be covered by something such as a plain piece of paper. If they are not covered, the application process will be canceled.

（4）

Health insurance card
     + 
Supplementary Documents

Health insurance card is acceptable
only for underage customers at shops.

  • ● One from Social insurance card, National health insurance card, Mutual aid association membership card, Seafare's Insurance certificate
  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ Supplementary documents are not necessary for upgrading your device.

（5）

Physical disability certificate
    or

（6）

Rehabilitation notebook
    or

（7）

Health and welfare handbook
for mentally disabled persons

  • ● Document must have the issue date, must be valid.
  • ● Must have your current address written on it.
  • ● Must have your facial photograph on it.
  • ※ If the document shows an address different from your current address, supplementary documents will be required.

For the online store application:
The "gender," "name of disability (type of disability)" and "degree of disability" indication on the certificates and notebook must be covered by something such as a plain piece of paper. If they are not covered, the application process will be canceled.

（8）

Basic Resident Registration Card (with QR code)
    +
Supplementary Documents

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ● Must have your facial photograph on it.
  • ● Basic Resident Registration card must be issued after April 20, 2009 (with QR code).
  • ※ Supplementary documents are not necessary for upgrading your device.

For the online store application:
The "gender" and “place of domicile” indication on the card must be covered by something such as a plain piece of paper. If it is not covered, the application process will be canceled.

（9）

Residence Card + Foreign Passport
    or

（10）

Special Permanent
Residence Certificate

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address or no address at all, supplementary documents will be required.
  • ※ We do not accept residence cards with the residence status of “none”.
  • ※ Without the proper residence status, you will not be able to enter into a contract for instalment payment.
  • ※ You do not need to show your foreign passport if your residence status is “Permanent Resident (PR)” or “Highly Skilled Professional (ii).”
  • ※ For an up-grade, you do not need to show your foreign passport if you present your Residence Card.
  • ※ Foreign nationals applying for instalment purchase contracts or per-item credit purchase brokerage contracts will need these confirmation documents.

For the online store application:
The "gender" indication on the card must be covered by something such as a plain piece of paper. If it is not covered, the application process will be canceled.

For Device Upgrade

1.Current device in use (including USIM card)

+

2.Proof of Identification

Select One of the following list.

（1）

Driver's license

  • ● Documents issued by each prefectural public safety commission (Excluding International license)
  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address, supplementary documents will be required.

（2）

Japanese passport

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address or no address at all, supplementary documents will be required.

For the online store application:
The "gender" indication on the card must be covered by something such as a plain piece of paper. If it is not covered, the application process will be canceled.

（3）

Individual Number Card
(My Number Card)

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address, supplementary documents will be required.
  • ※ The notification card for the My Number card cannot to be accepted as a personal identification. (not accepted as a supplementary document either)

For the online store application:
The "gender" indication and "Organ donation preference" sections on the card must be covered by something such as a plain piece of paper. If they are not covered, the application process will be canceled.

（4）

Health insurance card
     + 
Supplementary Documents

Health insurance card is acceptable
only for underage customers at shops.

  • ● One from Social insurance card, National health insurance card, Mutual aid association membership card, Seafare's Insurance certificate
  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ Supplementary documents are not necessary for upgrading your device.

（5）

Physical disability certificate
    or

（6）

Rehabilitation notebook
    or

（7）

Health and welfare handbook
for mentally disabled persons

  • ● Document must have the issue date, must be valid.
  • ● Must have your current address written on it.
  • ● Must have your facial photograph on it.
  • ※ If the document shows an address different from your current address, supplementary documents will be required.

For the online store application:
The "gender," "name of disability (type of disability)" and "degree of disability" indication on the certificates and notebook must be covered by something such as a plain piece of paper. If they are not covered, the application process will be canceled.

（8）

Basic Resident Registration Card (with QR code)
    +
Supplementary Documents

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ● Must have your facial photograph on it.
  • ● Basic Resident Registration card must be issued after April 20, 2009 (with QR code).
  • ※ Supplementary documents are not necessary for upgrading your device.

For the online store application:
The "gender" and “place of domicile” indication on the card must be covered by something such as a plain piece of paper. If it is not covered, the application process will be canceled.

（9）

Residence Card + Foreign Passport
    or

（10）

Special Permanent
Residence Certificate

  • ● Document must be valid.
  • ● Must have your current address written on it.
  • ※ If the document shows an address different from your current address or no address at all, supplementary documents will be required.
  • ※ We do not accept residence cards with the residence status of “none”.
  • ※ Without the proper residence status, you will not be able to enter into a contract for instalment payment.
  • ※ You do not need to show your foreign passport if your residence status is “Permanent Resident (PR)” or “Highly Skilled Professional (ii).”
  • ※ For an up-grade, you do not need to show your foreign passport if you present your Residence Card.
  • ※ Foreign nationals applying for instalment purchase contracts or per-item credit purchase brokerage contracts will need these confirmation documents.

For the online store application:
The "gender" indication on the card must be covered by something such as a plain piece of paper. If it is not covered, the application process will be canceled.

■Supplementary documents

  • An original copy of a Certificate of Items Stated in Resident Register received within the last 3 months, a utility bill payment receipt proving you live in Japan(electric bill, gas bill, water bill, etc.), a document notarized by a municipality of Japan.
  • A document with your current address.(We cannot accept documents that we cannot confirm your correct address with, such as ones showing only the building name or room number)

We are enhancing the verification of identity documents.
In addition to presenting the above-mentioned "Proof of Identification" at the time of "upgrading (change of contract) / issuance of MNP (transfer) reservation number / exchange / reissue of USIM / number transfer※ / exchange of delivery (malfunction, theft or loss)" We will confirm your phone number using your mobile phone or confirm your intention to sign a contract over the phone.
If we are unable to respond due to malfunction/loss, etc., please "present one additional identification document" or "present the credit card/cash card that has been set as the payment destination." ※Changing between SoftBank, Y!mobile, and LINEMO

Mobile Phone Number Portability (MNP) / SIM unlock

When switching from another company to Y!mobile smartphone or mobile phones, you can use Mobile Number Portability (MNP) to keep your current phone number.

NTT docomo

From docomo cell phone 151
From land line 0120-800-000
［Service hours］ 9:00～20:00

WEB My docomo → log-in
［Service hours］ 24hours
For Unlocking the SIM card, procedures at My docomo

au/Okinawa Cellular Telephone Company

call 0077-75470
［Service hours］ 9:00～20:00

WEB My au → log-in
［Service hours］ 24hours
For Unlocking the SIM card, procedures at My au

UQ mobile

call 0120-001-659
［Service hours］ 9:00～20:00

WEB my UQ mobile → log-in
［Service hours］ 24hours

Guidance for SIM unlock
［Service hours］ 24hours

Rakuten Mobile

call 050-5434-4653
［Service hours］ 9:00〜17:00

WEB (docomo / AU lines) MemberStation → log-in
WEB (Rakuten line) my RakutenMobile → log-in

No procedure is required for SIM unlock.

Important Notes on Data Service

PDF file

Recommended

  • ※ Japanese text only
iPhone 14

iPhone 14
Google Pixel 8a

Google Pixel 8a
eSIM

eSIM
SIM

SIM

Online Sign-up Guidance

Y!mobile Customer Support

For general inquiries or technical support, contact one of the following numbers.

Business hours 10:00am-7:00pm(for general information)
From Y!mobile handset 151 Press “5” for English support
From landline 0570-039-151

We have shops on all major US military installations in Japan, with English Speaking Crew to support your needs.
Y!mobile service sign up is available at any on base SoftBank shop.

Mainland Japan
Okinawa Japan

Due to the current circumstances, operational hours of each shop may change.
Please confirm the shop operational status and hours before visiting.

Mainland Japan

Atsugi [NEX]

Location: Building 958
Hour: Mon-Sat 10:00-18:00
Sun Closed
DSN: 264-5858
TEL: 0467-63-5858

Yokosuka [NEX]

Location: Building 1559
Hour: Mon-Sat 10:00-20:00
Sun 10:00-18:00
DSN: 241-2001
TEL: 0468-96-2001

Sasebo [NEX]

Location: Building 230
NEX Main Store
Hour: Mon-Sat 10:00-19:00
Sun/US Holiday 10:00-18:00
DSN: 252-3563
TEL: 0956-50-3563

Iwakuni [MCCS]

Location: Building 410
Crossroads Foodcourt
Hour: Mon-Sat 10:00-18:30
Sun 10:00-17:30
US holiday 12:00-17:00
DSN: 253-5851
TEL: 0827-79-5851

Yokota [AAFES]

Location: Building 570
1st floor of the YCC
Hour: Mon-Sat 10:00-19:00
Sun 10:00-18:00
DSN: -
TEL: 03-6868-2348

Zama [AAFES]

Location: Building 406
Exchange Annex Bldg.
Hour: Mon-Sat 10:00-18:00
Sun 10:00-17:00
DSN: -
TEL: 03-6868-2382

Okinawa Japan

Kinser [AAFES]

Location: Building 1227
PX location
Hour: Tue-Sun 10:00-18:00
Mon Closed
DSN: 637-3400
TEL: 098-878-5769

Foster [AAFES]

Location: Building 1002
Market Place
Hour: Mon-Sun 09:00-19:00
DSN: 646-2104
TEL: 098-971-2104

Courtney [AAFES]

Location: Building 4131
Commissary / PX location
Hour: Tue-Sun 10:00-18:00
Mon Closed
DSN: 622-6015
TEL: 098-954-6015

Kadena [AAFES]

Location: Concessionaire
Mall Bldg 412 BX 1st floor
Hour: Mon-Sun 09:00-20:00
DSN: -
TEL: 03-6868-2241

Hansen [AAFES]

Location: Building 2419
Foodcourt / PX location
Hour: Mon-Sat 10:00-19:00
Sun 10:00-18:00
DSN: 623-5951
TEL: 098-969-5951

FAQ

I am interested in getting a plan, but I prefer to keep using my US number as well.
Is there a way to use two phone numbers in one device?

Yes, if your device is unlocked we can offer you a Y!mobile eSIM.
You can continue to use your stateside SIM and an embedded SIM with Japanese phone number simultaneously. *Conditions apply

I have a device that I used in the US, can I continue to use it?

If you could get the USIM unlocked on your current device, in most of the cases you can keep using your device just subscribing for Y!mobile USIM only contract.

I am staying for a short period of time. Do you have a prepaid (pay as you go) service?

We also offer prepaid service. Y!mobile plan can be canceled at any time without any cancellation fee. We suggest our regular service plan as it is reasonable without 2 years commitment.

I am currently using SoftBank. Can I switch over to Y!mobile or vice versa?

Yes, of course! You can keep the same phone number and switch over between two brands free of charge.

Does Y!mobile offer 5G network service?

Yes, all service plans are 5G compatible. You can check the current service area map from our SoftBank website.

Does Y!mobile offer an unlimited data plan?

Y!mobile offers 3GB, 15GB, and 25GB data.
Our primary brand, SoftBank will be your best choice for unlimited data.
Please check the site below.
Mobile Service for US Military in Japan, SoftBank
Both SoftBank and Y!mobile phones and services are available at on base SoftBank shops.

What happens if I exceed the default data amount?

Even after the contract data amount is used up, you can continue to use the data at a speed of 300 Mbps for Simple S, and 1 Mbps for Simple M and L.

What do I need to get started?

Please visit your nearest on base SoftBank shop with your:
1) Military ID, or SOFA ID
2) States ID, Stateside Driver’s License, or U.S. Passport
3) Credit card or debit card for your monthly payment method
4) Ensure your device is UNLOCKED by your carrier for SIM only account

Can I apply online or do I have to visit a shop?

If you live off base you can apply online from our Y!mobile Japanese website.
We highly recommend you to visit the shop for English consultation.

How can I terminate my service? Can I request the date in advance?

Please visit your nearest Softbank shop on the day you wish to terminate your service.
No, there is no advance service termination reservation at this time.

Go to top

Also check the site below if you are looking for unlimited data plan or latest phone models.
Mobile Service for US Military in Japan, SoftBank

日本語 / ENGLISH

c SoftBank Corp. All rights reserved.Registration number(Telecommunications carrier):No.72