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402sh

AQUOS CRYSTAL Y

402SH / SHARP

With a large frameless screen,
The emotion remains intact.

We will end support for the communication encryption methods "TLS1.0" and "TLS1.1" used for software updates on November 30, 2024.

With this model, if the device is used for a long period of time without being restarted, it has been confirmed that in rare cases the device may be unable to connect to emergency numbers (110, 118, 119). This issue is being fixed with the latest software.

After support for "TLS1.0" and "TLS1.1" ends, it will no longer be possible to update the software on your device. If you have not yet updated to the latest software, please do so by November 30, 2024.

To check your software version, go to Settings > About phone and check the build number.

  • Latest Software Version
    Build Number: S0036

For details on software updates, please see here.
https://www.ymobile.jp/info/support/2022/22012701.html

Software updates require sufficient free space in the device's storage. If there is not enough free space, delete unnecessary data to free up space.

Main Specifications

Basic specifications

size
Width x height x thickness of main body excluding protrusions
約W73×H139×D11mm
Weight
Weight with battery pack installed
約157g
Talk Time※1
Talk time when signal reception is normal
Approx. 850 minutes
Continuous standby time※1
Standby time when signal reception is normal
[4G] Approx. 600 hours
[3G] Approx. 840 hours
Battery capacity
Battery capacity, which is an indication of continuous usable time, etc.
2,610mAh
Charging time
Approximate time required to fully charge the battery from a completely empty state
約190分(microUSB 1.0A ACアダプタ)
Platform
OS and version installed
Android™ 4.4
CPU
Data processing speed and number of processor cores
MSM8974AB 2.3GHz (quad core)
ROM (user area) / RAM capacity
The capacity of the built-in memory installed in the device
16GB (10GB) / 2GB
Supported external memory / Maximum supported capacity※2
Types and capacities of memory cards that can store images, videos, music files, etc.
microSD™・microSDHC™・microSDXC™ / up to 128GB

communication

Data communication method
Supported communication standards or methods
AXGP / FDD-LTE / 3G
Maximum communication speed (for "4G")※3
Maximum data communication speed in "4G" area
[FDD-LTE] Maximum download speed: 112.5Mbps / Maximum upload speed: 37.5Mbps
[AXGP] Maximum download speed: 110Mbps / Maximum upload speed: 10Mbps
Supported frequencies
Supported Frequency Bands
[4G] 900MHz・1.7GHz・2.1GHz・2.5GHz
[3G] 900MHz, 2.1GHz
Platinum band compatible
Supports 900MHz, making it easy to connect even in the shadows of buildings or in mountainous areas

display

size
The diagonal length of the display screen
5.5 inches
Display method
Display method
S-CG Silicon
resolution
Display screen detail (horizontal x vertical)
1,080 x 1,920 pixels (Full HD)

camera

Effective pixels
Number of pixels used when shooting
[メイン]約1,310万画素
[サブ]約120万画素
Recorded pixels (still images)
Maximum size of still image that can be captured
4,128 x 3,096 pixels
Recorded pixels (video)
Maximum video size that can be recorded
3,840 x 2,160 pixels
Photo Light/Flash
Auxiliary light function that is useful when shooting in dimly lit places (flash only for still images)
● / ●
Image stabilization (still images/videos)
Reduces the effects of camera shake that can easily occur when shooting
● / -

Teza

Wi-Fi tethering function (maximum number of connections)
Use your smartphone or tablet as a Wi-Fi router (maximum number of devices that can be connected simultaneously)
● (10 units)

Email

Y!mobile email (@yahoo.ne.jp)
Unlimited carrier email available on multiple devices
MMS※4
It is possible to decorate text and send and receive multimedia such as audio and video.
● (@ymobile.ne.jp)
*Available on Android™ app
SMS (Short Message Service)
Compact emails of up to 70 full-width characters can be sent and received to smartphones and mobile phones of other companies.

Useful features

Mobile Wallet®
Smartphones can be used as electronic money
NFC
You can use linked services just by holding your smartphone over compatible devices such as home appliances.
Waterproof/dustproof
Equipped with waterproof performance equivalent to [IPX5] and [IPX7], and dustproof performance equivalent to [IP5X]
- / -
tv set
Ability to watch terrestrial digital broadcasts on mobile devices
● (One Seg)
Wireless LAN
Wireless communication IEEE802.11 compatible standard
a/b/g/n/ac
Bluetooth®
It can be connected wirelessly to compatible devices such as wireless headphones and computers.
● (Ver.4.0)
Infrared communication
Compatible devices can wirelessly exchange data such as phone numbers
GPS
Use the navigation system to check your current location
Emergency Alert Email
Earthquake and tsunami alerts can be received free of charge
International Roaming
You can use your smartphone overseas as is.

Others

accessories※5
Items included with the purchase (excluding instruction manual and warranty documents)
●One-seg antenna cable (sample)
  • ※1 This may vary depending on radio wave conditions and usage environment.
  • ※2 We do not guarantee that all commercially available memory cards will work.
  • ※3 The communication speeds listed are the maximum values according to technical standards based on the best-effort method, and are not guaranteed as effective speeds. Communication speeds may vary depending on the communication environment and congestion. In addition, maximum communication speeds vary depending on the area you use. For more information, please click here.
  • ※4 When changing your device, you may not be able to continue using the email address you used on your previous device.
  • ※5 For models that do not come with an AC adapter, a separate AC adapter (1.0A or 1.8A) is available. For details, please check with Y!mobile shop or Y!mobile dealer.

About Specific Absorption Rate (SAR)

This product [AQUOS CRYSTAL Y 402SH] complies with the technical standards regarding the human body absorption of radio waves established by the government and international guidelines for radio wave protection.

This product is designed to comply with the technical standards *1 set by the government regarding the human absorption of radio waves, as well as the radio wave protection limits recommended by equivalent international guidelines. These international guidelines were established by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), which is in collaboration with the World Health Organization (WHO), and the limits include a sufficient safety margin for all users, regardless of their age or health condition.
National technical standards and international guidelines define the permissible value for radio wave protection as the Specific Absorption Rate (SAR), which represents the average amount of radio wave energy absorbed by the human body, and the permissible SAR value for mobile phones is 2.0 W/kg.
The maximum SAR value for this product [AQUOS CRYSTAL Y 402SH] at the side of the head is 0.523 W/kg, and the maximum SAR value when worn on the body *2 is 0.425 W/kg *3. Although there may be slight differences in SAR depending on the individual product, all of them meet the allowable value. Mobile phones are designed to have the minimum transmission power required for communication with mobile phone base stations, so when actually making a call, the SAR value is usually smaller. In general, the closer the distance to the base station, the lower the output of the mobile phone.

  • ※1Technical standards are stipulated in the Ministerial Ordinance related to the Radio Law (Article 14-2 of the Radio Equipment Regulations).
  • ※2This product can be used in positions other than on the side of the head. By using accessories such as a carrying case to keep the device at least 1.5 cm away from the body and without any metal parts between the device and the body, this product complies with national technical regulations and international guidelines for radio wave protection.
  • ※3This value is the simultaneous transmission value.

The World Health Organization has stated that "Numerous studies have been conducted over the past 20 years to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as being caused by mobile phone use."

For more detailed information, please refer to the following website.

World Health Organization website

For more detailed information about SAR, please refer to the following website.

Ministry of Internal Affairs and Communications website

Association of Radio Industries and Businesses website

Various downloads

Quickstart
AQUOS CRYSTAL Y Quick Start (about 4.9MB) download
User Guide
AQUOS CRYSTAL Y User Guide (all files) (approx. 25.0MB) download
Please read this first (approx. 0.21MB) download
Usage information (approx. 1.69MB) download
Basic knowledge/basic operations (approx. 2.84MB) download
How to view the screen (approx. 1.72MB) download
Telephone/Telephone directory (approx. 1.94MB) download
Email/Internet (approx. 4.80MB) download
Camera (approx. 2.22MB) download
One Seg (about 0.72MB) download
Useful Features (approx. 4.52MB) download
Wi-Fi/Connection (approx. 1.43MB) download
Overseas use (approx. 0.35MB) download
Device settings (approx. 4.03MB) download
When in trouble (about 0.1MB) download

Related information

Official Charger

It is equipped with overheating protection, overvoltage protection, and overcurrent protection functions.

microUSB fast charging AC adapter*1 Y1-AC12-HDQC
microUSB charging AC adapter 1.0A Y1-AC13-HDMU

*1 Normal charging is supported. (Quick charging is not supported.)

  • *The company names, system names, and product names listed on this page are generally registered trademarks or trademarks of the respective companies.
  • *Specifications and appearance are subject to change.
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The campaign application conditions and model price amount will vary depending on the contract method.

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