From Tuesday, February 1, 2022, there will be no cancellation fee due to the abolition of the cancellation fee.
On November 30, 2017, IIJ 3G service (formerly WILLCOM CORE 3G service) will be discontinued.
Customers who have signed up for a rate plan whose service will be terminated will have their contract automatically terminated on the same day.
You can continue to use the service without worry until November 30, 2017, but if you wish to continue using the service after the service ends, you will need to upgrade to a new model by November 30, 2017.
| Services to be discontinued | IIJ 3G Service (formerly WILLCOM CORE 3G Service) |
|---|---|
| Eligible plans | 3G Data Flat Rate, 3G Data Flat Rate Business, New Willcom Flat Rate Plan G |
| Service end date | Thursday, November 30, 2017 |
1. Contract period, 2. Telephone number, 3. Discount services, 4. Campaign benefits, 5. Email address.
| 3G Data Plan 3G flat-rate data business | New Willcom Fixed-rate Plan G | |
|---|---|---|
| Basic fee | The fee will be calculated on a pro rata basis up to November 30, 2017. | |
| Optional charges | - | Even if you use the service for less than a month, you will be charged for a full month. |
| Call/communication charges | This bill covers usage up to November 2017. | |
| Discount services | - | The discount will also be applied in the month of contract cancellation (termination). |
| campaign | The discount will also be applied in the month of contract cancellation (termination). | |
| Monthly discount | ||
| Monthly discount content information volume | Content information fees (charges per period) will be charged for one month even if you use the service for less than one month. | |
| Universal fee | No universal service fee will be charged in the month in which the contract is terminated (cancelled). | |
| Contract cancellation fee | There will be no cancellation fee associated with the termination of the service. | |
As your main line is cancelled, the discount benefits for your secondary line will end.
As the discount benefits for secondary lines will end due to the cancellation of the primary line, we will set some secondary lines as primary lines according to our standards and automatically apply the "Family Discount Service." This will allow the remaining secondary lines to continue receiving the same discount benefits.
When the contract for the main line is terminated (cancelled), the secondary line will be changed to the main line and will be set up by our company in the following order of priority.
1. Smartphone Plan S/M/L (Type 1)
2. PocketWiFi Plan 2, Light (Sannen, Value Set, Value Set Light)
3. Data Plan L
4. 4G-S Plan
5. Smartphone Plan S/M/L (Type 3)
6. Willcom Plan D, D+, Lite
7. New Willcom Fixed-Price Plan GS
8. Mobile phone plan, New Willcom flat rate plan S
9. Smartphone Plan S/M/L (Type 2)
As the "Family Discount Service" and "One More Free Campaign" discounts come to an end, customers who wish to cancel their contracts will be exempt from the contract cancellation fee if they complete the cancellation procedure during the following period. However, this exemption does not apply to lines for which changes have been made to the Family Discount contract details after November 10, 2017.
Cancellation fee exemption period: Friday, December 1, 2017 to Wednesday, February 28, 2018