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Anshin Basic Pack

For customers who purchased a device after October 1, 2019, the "Special Model Upgrade Discount" will not be applied when they upgrade their model next time or later.

Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.

A great value pack that combines six peace-of-mind services into one. It provides security during everyday use, as well as peace of mind in the unlikely event of theft, loss, or breakdown.

Applicable Models

Pocket WiFi® 401HW/305ZT/303HW/GL10P/GL09P/607HW/other old E-Mobile data communication devices

Application and Fees

application need
Monthly fee 550円(First month free★)
  • You can only apply for this service when signing up for a new contract or changing your model.
  • Optional service "Breakdown Reliable Service" (330円/Month) / "Smart Security for Android™ powered by Norton™" (330円/month) cannot be used in conjunction with this plan.
  • If you apply for this service when signing up for a new contract, the monthly fee for the month you sign up will be free.

Features

The Anshin Basic Pack includes the following services.

Breakdown relief service

Extend the warranty period for your device

PC Security (Light)

スマートセキュリティ for Android

Data recovery support service

Discounts offered when changing devices

Special price offer for outlet items

Service Details

Breakdown relief service

In the unlikely event of a breakdown, repair costs will be kept to a minimum, giving you peace of mind.

<Customer payment amount>

When subscribing to the service When you are not subscribed to the service
Total loss or damage other than water damage 5,500円 Actual cost
Total loss, water damage, loss, theft 11,000円

For details on the "Breakdown Safety Service," including precautions to take, please click here.

Extend the warranty period for your device

The warranty period for devices that have been extended to two years under the Breakdown Assurance Service will be extended to three years.

  • The warranty does not cover damage or malfunction caused by the customer's intentional or negligent acts or modifications (disassembly, modification, part replacement, painting, etc.).

Extend the warranty period for your device

PC Security (Lite) powered by Norton™

This is a service that provides a safe security environment on Windows® computers by installing antivirus-only security software provided by NortonLifeLock, Inc.

  • It quickly and accurately detects and removes viruses and spyware, allowing you to enjoy downloading and sharing files without worrying about virus infection.
  • One license can be used on up to three computers. In addition, upgrades are available for a monthly fee only, with no additional costs. *Communication fees are charged separately.

Feature comparison with "PC Security powered by Norton™"

Service Name PC Security (Light) PC Security
main
N
Machine
Noh
Antivirus
Anti-spyware
Unauthorized Intrusion Prevention ×
Phishing Prevention ×
Preventing personal information leaks ×
Spam ×
Available number of cars 3台 3台

The operating environment and installation method are the same as for "PC Security powered by Norton™". For details, please check the link below.

PC Security powered by Norton™

  • You can use this service after agreeing to the license agreement established by NortonLifeLock Co., Ltd.
  • This software is provided with only one license per contract. One license can be used on up to three computers.
  • To use this service, you must download the software from "My Y!mobile" and install it on your computer. Please note that you must register to use "My Y!mobile".
  • If you have other security software installed in addition to this software, you will need to uninstall that software before installing this software (excluding some security software).
  • Separate communication charges will be incurred when downloading this software and virus definition files, or when updating virus definition files, etc. In order to provide a safer security environment, virus definition files will be updated periodically and automatically when this software is started.
  • This software cannot be used on operating systems other than Windows® (Mac OS®, UNIX®, Android™, etc.). Please be sure to check the operating environment before applying.

Smart Security for Android™

This comprehensive security service provides safer and more comfortable use of Android™ devices, including virus protection, anti-theft and loss measures such as remote data erasure, and blocking of incoming calls and SMS.

Total protection for your smartphone from a variety of threats!
Remotely lock your device if it's stolen or lost! * Erase all information! Block malicious apps from entering! Block actions on dangerous sites! Reject unwanted communications and SMS (Short Message Service)!

  • If you are using a device that only has Wi-Fi communication capabilities, the call rejection, SMS blocking, and anti-theft features will not work.

Smart Security for Android™ is a service that uses Norton™ Mobile Security, a mobile security solution for Android™ provided by NortonLifeLock Inc., to provide a continuous and secure security environment for your Android™ device.

function detail
Malware Protection Scan for malware Stay ahead of threats by automatically scanning apps from Google Play before you download them. We inspect apps for malicious code, privacy risks, suspicious behavior, and excessive battery and data drain. We also automatically scan and remove these same risks in all Android™ apps and app updates that you've already downloaded.
Automatic scanning of new downloads
Scanning the SD card
Anti-Theft rock Lock your lost or stolen smartphone or tablet via your web browser to prevent others from using it or seeing your personal information.
search It can display your lost device on a map to help you find it quickly, and when the battery is low, it will automatically save your device's location before it runs out of battery.
wipe Remotely wipe data stored on lost devices or memory cards and restore them to factory settings
Scream You can remotely make the device scream, allowing you to pinpoint its exact location if it's nearby.
Remote shooting You can remotely capture images of the surrounding area using the device's built-in camera to help identify the user of the device (devices with a camera only).
Privacy Policy Call/SMS blocking You can block incoming calls from specific phone numbers, unwanted SMS (text messages), and messages from risky strangers (devices with phone capabilities only).
Web Protection Protects your personal information by automatically blocking access to one-click fraud and phishing sites when you're connected to a mobile network or Wi-Fi.
Backup and Restore contact address On Android™, by backing up your stored contacts you can easily restore them if they are lost or accidentally deleted.
Wifi Wi-Fi Security Detects man-in-the-middle attacks such as SSL Stripping and SSL Detection at Wi-Fi hotspots.
Device Diagnostics System Advisor It checks whether the device's OS is jailbroken or if untrusted certificates/profiles are installed, and if there is a problem, it shows the appropriate solution. This prevents hackers from accessing the device and protects your data.
  • Depending on the model, some functions may not be supported.
  • Web protection only works with the standard browser "Browser" (Chrome is not supported). For details on the functions, operating environment, and usage process of "Smart Security for Android™", please see the link below.

Smart Security for Android™

Data recovery support service

When your PC, tablet, smartphone, etc. is damaged, we will cover part of the data recovery costs, and you can receive "data recovery services" provided by our designated companies at a preferential price. We will support you in recovering important data such as photos of your family and friends.

Amount to be borne by our company55,000 yenWe will cover half of the data recovery costs, up to a maximum of 100%.

Applicable devices

Supported OS/platforms remarks
PC Windows® / Mac OS Excluding self-built computers.
Tablet devices Android™ / Windows® / iPadOS iPadOS is available on iPad, iPad mini, iPod touch, etc.
Smartphone Android™ / iOS In the event that a smartphone provided by our company becomes wet or is completely damaged.
  • This applies to devices that are subscribed to this optional service.
  • External storage devices such as external hard disks and SD cards are not included.
  • Even if the device is eligible, data recovery may not be possible depending on the condition of the device.
  • We will not cover any costs incurred during data recovery other than data recovery, such as data media costs.
  • Once you have received the data recovery support service, you will not be able to receive it again for one year.
  • Once data recovery has been accepted, the device cannot be returned.
  • When introducing data recovery services, we disclose personal information to AI Data Corporation.

How to apply for data recovery support service

Discounts offered when changing devices

When you change your phone model, we will offer a discount equivalent to up to 6 months of the remaining balance on your old phone. This makes changing your phone model affordable.

This offer is available to those who purchase an eligible device, use it for 18 months under an eligible rate plan, upgrade to a designated model, and subscribe to the designated rate plan and Breakdown Security Pack.

Before changing the model

  • Applicable models: 401HW, 305ZT *Purchase must be made through Value Style (installment payment)
  • Applicable rate plans: Pocket WiFi® Plan S/SS/L

After changing the model

  • Specific models: A102ZT, 502HW, 506HW, 603HW, 601ZT, 801HW, 803ZT *Purchase must be made in installments
  • Designated rate plan: Pocket WiFi® Plan
  • A discount will be applied to your communications charges for the month following the month you change your model.
  • If you change to an ineligible rate plan or cancel this optional service, the discount will not be applied. Please check the terms and conditions for details.

Special discount for upgrading your device Terms and conditions

Special price offer for outlet items

In the unlikely event that your device is stolen, lost, exposed to water, or completely damaged, we will provide you with an outlet product at a special price.
If you would like to take advantage of special outlet prices, please contact Y!mobile Customer Center.

  • Once you have received a special offer on outlet items, you will not be able to receive it again for six months.
  • Outlet items will only be offered if the model specified by our company is in stock.
  • Outlet products are not eligible for the breakdown assurance service or extended warranty period.

FAQs

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