3月末で終了するキャンペーンがございます3月末で終了するキャンペーンがございます
close

Disaster message board service

Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.

This service allows you to register safety information on a disaster message board when a large-scale disaster occurs, and then view that information online (including from mobile phones of other companies).

概要

Provision criteria

In the event of a large-scale disaster such as an earthquake with a seismic intensity of 6 or higher
(Normally, only the automatic email sending setting function can be operated.)

Languages spoken

Japanese, English

Key Features

Registration of safety information Customers can register their own safety information and share it with their family and acquaintances.
Confirmation of safety information You can check the safety information of your family and acquaintances.
Automatic email sending settings When you register safety information on the Disaster Message Board, the information can be automatically sent via email to pre-specified family and acquaintances.
  • Anyone can check the registered safety information via the Internet, including from Y!mobile phones, mobile phones from other companies, computers, and iPads.

Application and Fees

application Not required
Monthly fee free
  • Sending automated e-mails is free, but receiving them will incur packet communication charges.
  • Y!mobile contract is required to register safety information and use the automatic email function.

Applicable Models

The following lists only products sold by Y!mobile.

iPhone iPhone 16e, iPhone 15, iPhone 14, iPhone 13, iPhone SE (3rd generation), iPhone 12, iPhone 12 mini, iPhone SE (2nd generation), iPhone 11, iPhone XR, iPhone 8, iPhone 7, iPhone 6s, iPhone SE, iPhone 5s
Smartphone Easy Smartphone 4, Samsung Galaxy A25 5G, nubia Flip 2, nubia S 5G, OPPO A3 5G, Easy Smartphone a, Google Pixel 8a, Google Pixel 8, moto g64y 5G, AQUOS wish4, OPPO Reno11 A, Libero Flip, Google Pixel 7a, OPPO A79 5G, Libero 5G IV, AQUOS wish3, moto g53y 5G, OPPO Reno9 A, Easy Smartphone 3, Android One S10, Libero 5G III, OPPO Reno7 A, AQUOS wish2, Xperia Ace III, Android One S9, Easy Smartphone 2+, OPPO Reno5 A (eSIM compatible version), AQUOS wish, Libero 5G II, Redmi 9T, Xperia10 III, OPPO Reno5 A, Libero 5G, Android One S8, AQUOS sense4 basic, OPPO Reno3 A, Easy Smartphone 2, Xperia 10 II, Libero S10, Xperia 8, HUAWEI P30 lite, Android One S7, Android One S6, Android One X5, Android One S5, Android One X4, Android One S4, Android One X3, Android One Y!mobile, Android One X2, Android One AQUOS CRYSTAL Y2, AQUOS Xx-Y, LUMIERE, AQUOS CRYSTAL Y, DIGNO C, Spray, DIGNO T, ARROWS S, AQUOS sense5G, AQUOS sense3, arrows J, LG Q Stylus, STREAM
  • Nexus 5X, Nexus 6, and Nexus 5 only support checking safety information.
tablet Lenovo TAB6 , Lenovo TAB4 , Media Pad M3 Lite s , MediaPad T2 Pro , Lenovo TAB3 , Lenovo TAB2 , MediaPad M1 8.0
Mobile phone AQUOS Mobile 4, DIGNO Mobile 4, DIGNO Mobile 3, AQUOS Mobile 3, DIGNO Mobile 2, Simply, AQUOS Mobile 2, DIGNO Mobile, AQUOS Mobile
  • Not available on Stick WiFi, Battery Wi-Fi, or Car Wi-Fi.

Registered safety information can also be checked from other companies' mobile phones, computers, etc.
If you wish to use the Disaster Message Board from a mobile phone or computer of another company, please check the following URL.

http://dengon.softbank.ne.jp/

  • If the phone number you want to check is not for a supported model, you can use the company-wide search function to search for and display safety information registered with that carrier.

Access methods

Access from the Disaster Message Board app
  • If you are using iPhone, please download the app from the App Store.

App Store

  • If you are using Android One X5, Android One S5, Android One X4, Android One S4, Android One X3, Android One S3, Android One X2, Android One X1, Android One S2, Android One S1, 507SH, HUAWEI nova lite for Y!mobile, Nexus 6P, arrows J, or LG Q Stylus, please download and use the app from Google Play™.

Google Play™

  • You cannot use the app or register for safety confirmation on Nexus 5X, Nexus 6, or Nexus 5. To check safety information, Here Please use it.
  • For AQUOS Keitai 3, DIGNO Keitai 2, AQUOS Keitai 2, DIGNO Keitai, and AQUOS Keitai, click "Services" in the "Main Menu" to access "Disaster Message Board."

Functional Specifications

Registration of safety information *1 Registration details
  • You can choose from the following options: "I'm safe," "At home," "There's damage," "At a shelter," "On the move," "At work," or "At school."
  • You can enter comments up to 100 full-width characters.
Number of registrations 80 items/1 phone number
Retention period
  • This will be saved until the disaster message board is closed in the event of a disaster.
  • When the number of entries for a single phone number exceeds 80, the oldest entries will be overwritten and deleted in order.
Confirmation of safety information Compatible models It can also be checked from other companies' mobile phones, computers and other internet devices.
Others By using the company-wide search, you can also search for safety information registered on the Disaster Message Boards of other mobile phone carriers and the NTT East/West Disaster Message Board (web171).
Automatic email sending settings *1 Number of destinations set 10 destinations (destination settings are possible even when not a disaster occurs)
Email Content
  • Mobile phone number/email address used to register safety information
  • Notification of the registration of safety information
  • Link to access the message board
  • ※1Not available for Nexus 5X, Nexus 6, Nexus 5, or Surface 3.

Experience Service Information

We will provide a trial service so that customers can try out the Disaster Message Board service.

Offer period ● 1st and 15th of every month ● First three days of the New Year ● Disaster Prevention Week (August 30th to September 5th)
● Disaster Prevention and Volunteer Week (January 15th to January 21st)
Experience Registering, confirming and deleting safety information
  • You can also check registered messages from other mobile phone devices and computers.
  • If a disaster actually occurs, we will transition to the live service.
  • The trial service period varies depending on the service provider. If the trial period is different, you will need to enter the URL of our disaster message board directly when viewing from another service provider.

When disasters such as earthquakes and accidents occur, we receive a huge number of phone calls from people trying to confirm their safety. This makes it very difficult to get through on the phone in affected areas, and causes many problems in contacting the fire department and police.
As a telecommunications company, we will endeavor to ensure communications by various methods, such as providing disaster message boards, controlling appropriate networks, and providing priority telephone services in times of disaster, but we ask that all users also understand and cooperate by refraining from making non-urgent calls and using redialing, and calling back after a while, in order to ensure smooth use of emergency telephone services in affected areas. For more information on telephone use in times of disaster, please refer to the website of the Telecommunications Carriers Association.

Telecommunications Carriers Association

日本語
English
한국어
Tiếng Việt
简体中文