Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.
The Disaster Voice Delivery Service ended on Thursday, March 31, 2022.
To check on the safety of others during a disaster, please continue to use the Disaster Message Board.
See details of "Disaster Message Board"
In addition, we also offer the following services that allow you to record and send audio, so please feel free to use these as well.
Record and send a voice message using the LINE app
Please use NTT East's Disaster Message Dial (171).
Click here for more details.
We would like to express our sincere gratitude to all of our customers who have used our service so far.
This service delivers voice messages via packet communications instead of voice communications when a large-scale disaster occurs, such as an earthquake with a seismic intensity of lower 6 or above, causing problems with connecting due to a concentration of voice calls.
Voice messages can also be exchanged between other mobile phone carriers that offer disaster voice delivery services.
iPhone *1, Android™ smartphone *1, mobile phone (WX12K) *2, tablet, DIGNO mobile phone 3, AQUOS mobile phone 3, DIGNO mobile phone 2, Simply, AQUOS mobile phone 2, DIGNO mobile phone, AQUOS mobile phone
| application | Not required |
|---|---|
| Monthly fee | free |
| Provision criteria | In the event of a large-scale disaster such as an earthquake with a seismic intensity of 6 or higher |
|---|---|
| Languages spoken | Audio guides are available in Japanese and English. |
function
| Sending a voice message | Customers can register their own safety information as voice data and share it with their family and acquaintances. |
|---|---|
| Receiving a voice message | You can check the safety information of your family and acquaintances using voice data. |
| Message Recording Time | Maximum 30 seconds per item |
|---|---|
| Number of saved messages | Up to 20 items |
| Message Retention Period | Up to 10 days |
| Message notification method | SMS (Light Mail for PHS) |
How to use on iPhone, smartphone, mobile phone (non-PHS), and tablet
Launch the "Disaster Message Board" app → "Disaster Voice Delivery Service" → "New Message" → "Set Destination" → "Record" → "Send".
Launch the "Disaster Message Board" app → "Disaster Voice Delivery Service" → "Received Messages" → "Received Messages List" → "Select Message" → "Download Message" → "Play".
Experience Service Information
We will provide a trial service so that customers can try out the Disaster Voice Delivery Service.
| Offer period | ● 1st and 15th of every month ● First three days of the New Year ● Disaster Prevention Week (August 30th to September 5th) ● Disaster Prevention and Volunteer Week (January 15th to January 21st) |
|---|---|
| Experience | Sending and receiving messages |
When disasters such as earthquakes and accidents occur, we receive a huge number of phone calls from people trying to confirm their safety. This makes it very difficult to get through on the phone in affected areas, and causes many problems in contacting the fire department and police.
As a telecommunications company, we will strive to ensure communications by various methods, such as providing disaster message boards, appropriate network control, and providing priority telephone services in times of disaster. However, we ask that all users also understand and cooperate by refraining from making non-urgent calls and redialing, and instead calling back after a while, so that emergency telephone calls can be made smoothly in the affected areas.
For more information about using telephones during a disaster, please see the website of the Telecommunications Carriers Association.