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Filtering Service

Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.

In addition to useful sites, the Internet also contains many harmful sites for children. Y!mobile blocks access to harmful sites so that children can use the Internet safely and with peace of mind.

Let's set up the "Filtering Service" in your store

お子さまのスマホデビューチャンス

Application and Fees

application need
Monthly fee free
  • If the user is under the age of 18, in accordance with the Act on the Establishment of an Environment in which Minors Can Use the Internet Safely and with Peace of Mind, in principle this service will be applied unless otherwise requested by a parent or legal guardian.
  • If you are under the age of 18 and wish to cancel this service, you will need to submit a "Notice of Not Using Filtering Services."
  • In municipalities that have enacted ordinances regarding the cancellation of this service, persons under the age of 18 applying for Y!mobile cannot cancel this service unless they submit a written statement (cancellation application form) stating a valid reason as stipulated in the ordinances of the area in which the application was made.

Service Details

The filtering service content varies depending on the model you are using. Please check the details.

Target services and details Applicable Models
Safety Filter ​ ​*1 iPhone: iOS 11 or later *2
iPad: iOS 11 or later *2
Smartphone: Android 4.0 or later
However, this does not include Google Pixel 8a, Google Pixel 8, Google Pixel 7a, Nexus5, STREAM S, Nexus6, Nexus5X, AndroidOne, Nexus6P, Android One S1, Android One S2, Android One X1, HUAWEI nova lite for Y!mobile, and Redmi 9T.
Mobile phone: DIGNO Mobile 2, AQUOS Mobile 3, DIGNO Mobile 3, DIGNO Mobile 4, AQUOS Mobile 4
Tablets: Lenovo TAB4, Media Pad M3 Lite s

Filtering services for iOS and iPadOS

Eligible Services Applicable models and details
Screen Time iPhone: iOS 12 or later
iPad: iPadOS 13.1 or later
How to set it up

Android™ Filtering Service

Eligible Services Applicable models and details
Family Link For children: Smartphones with Android OS 7.0 or higher
For parents: Smartphones with Android OS 5.0 or later, iPhone with iOS 11 or later
How to set it up
More Information
(Transition to Google page)

We will comply with filtering-related laws and regulations and, based on the intent of the law, will continue to inform our customers and work to create an environment in which young people can use the Internet safely and with peace of mind.

Reference sites
Cabinet Office website regarding the Act on the Development of an Environment in which Young People Can Use the Internet Safely and with Peace of Mind (Youth Internet Environment Development Act)

https://www8.cao.go.jp/youth/kankyou/index.html

Please also refer to this when your child uses your smartphone.
Ministry of Internal Affairs and Communications "How to Use the Internet Wisely" website for parents of preschool children

https://www.soumu.go.jp/use_the_internet_wisely/preschool/

Consultation Desk

Help desk when you're having trouble

Tokyo Children's Internet Mobile Phone Help Desk

This is a hotline for consultation regarding internet and mobile phone troubles. In principle, it accepts free consultation regarding internet and mobile phone troubles related to young people who live, study, or work in Tokyo.

National Consumer Affairs Center of Japan

Prefectural Police Headquarters Cybercrime Consultation Center (Source: National Police Agency)

Police Contact

Police Consultation Service #9110
(You may not be able to connect via a dial-up line.)
Monthly Use Young Telephone Corner
(Source: Metropolitan Police Department)
03-3580-4970

Regarding applications from minors

Applications from minors will require a "Parental Consent Form" to be completed and stamped by a parent or guardian.

See here for details

Reference sites
Member companies of the Telecommunications Carriers Association (TCA) are undertaking various initiatives to ensure that young people can use mobile phones safely and securely.

Harmful Site Access Control Service (TCA)

Children's use of mobile phones (TCA)

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