As of Tuesday, September 17, 2024, we will no longer be providing the Lost Cell Phone Search Service.
Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.
This is a service that helps you find the approximate location of your mobile phone if you lose it.
| Monthly fee | |
|---|---|
| Carry-in device warranty | 715円 |
| Carry-in Device Warranty with AppleCare Services | From 580 yen |
| Security Pack | 660円 |
| Breakdown relief pack | 759円 |
| Breakdown Security Pack-S | 550円 |
| Breakdown relief pack light | 550円 |
| Smartphone Basic Pack-S | 550円 |
| Check the map | Check by phone |
|---|---|
|
You can find the approximate location of your lost phone on a map using your computer or another phone. |
Please call the Y!mobile Customer Service Center. An operator will check your location. If your phone is turned off or out of range, we will tell you the approximate location of your last call. |
You can find the approximate location of your lost phone on a map using your computer or another phone.
If the power is off or the device is out of range, the approximate location of the last communication will be displayed.
Please call the Y!mobile Customer Service Center. An operator will check your location. If your phone is turned off or out of range, we will tell you the approximate location of your last call.
●From Y!mobile phone
116
● From other companies' mobile phones, landlines, etc.
0120-921-156
●From overseas (call charges apply)
+81-44-382-0414
When applying, please read the "Lost Cell Phone Search Service Terms of Use."