You will need to set up your rewards to receive them.
By answering the questions, we will help you determine the settings you need.
Check the required settings
Check all settings
You can check SoftBank integration on the PayPay app or the PayPay card member page.
- PayPay app
- Members page
If your ID has been linked, the "Linkage Status" will be displayed as "Linked."
Please access via smartphone
See "SoftBank Collaboration"If your ID has been linked, the "Linkage Status" will be displayed as "Linked."
Please access via smartphone
See "SoftBank Collaboration"閉じる
You can check your payment status on My SoftBank (app)My Y!mobile (Web)You can check it out here.
閉じる
You can check the automatic exchange setting status from My SoftBank (app)My Y!mobile (Web)You can check it out here.
閉じる
List of settings
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Connect with SoftBank
- PayPay app
- Members page
You can set it up using the PayPay app.
scroll
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Select "Connect"
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Check the details, agree to the terms, and select "Connect."
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Check the completion message
Please access via smartphone
" SoftBank Collaboration"SeeYou can set this on the PayPay Card member page.
scroll
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Select "Connect"
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Check the details, agree to the terms, and select "Connect."
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Check the completion message
Please access via smartphone
" SoftBank Collaboration"See閉じる
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How to pay with your smartphone
PayPay card or
Set PayPay Card to GoldYou can set it up on My Y!mobile (web), My SoftBank (app), or at Y!mobile shop.
My SoftBank (app),
My Y!mobile (Web)Set with- Apps
- web
scroll
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Access contract information
If you are not logged in, you will need to verify your identity.
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Select "Change" for credit card
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Select "Credit card payment"
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Select "Enter card details manually"
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Enter your card details
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Check the completion message
How to check your card number, security code, and expiration datehere
To download the apphere
To download the apphere
scroll
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Access to change payment method
If you are not logged in, you will need to verify your identity.
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Select your credit card and click "Next"
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Enter your card details and select "Agree"
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Confirm the entered information and select "Apply"
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completion
How to check your card number, security code, and expiration datehere
Set up at a Y!mobile shop
Please visit your nearest store with your identification documents and fixed line service information.
閉じる
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Payment for SoftBank Hikari/ SoftBank Air
Consolidate on your smartphoneYou can do this via chat support or at Y!mobile shop.
Summary with chat support
scroll
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Go to chat support and select your service
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Select the chat for "Prices, contract details, options, and campaigns"
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Select "Log in with contact number or date of birth" or "Log in with S-ID/password"
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Enter "I want to combine my smartphone and internet bills" and an operator will guide you through the setup process.
Consolidate at Y!mobile Shop
Please visit your nearest store with your identification documents and fixed line service information.
閉じる
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Pay for your home electricity/natural electricity
Consolidate on your smartphone- Home Electricity
- Natural Electricity
You can either visit Y!mobile shop or go to SoftBank Electricity & Gas Support Center.
Consolidate at Y!mobile Shop
Please visit your nearest store with your identification documents and electricity customer number.
If you don't know your electricity customer numberhere
Compiled by SoftBank Electricity & Gas Support Center
Please have your electricity customer number ready.
In addition, if you wish to consolidate payments for smartphones in your family's name,We need to verify the identity of your family member. Please contact us with your family member present.If you don't know your electricity customer numberhere
SoftBank Electricity and Gas
Support CenterFree calls 0800-170-3710 Business hours9:00-20:00 (Open all year round)
You can do this all at SoftBank Electricity and Gas Support Center.
Compiled by SoftBank Electricity & Gas Support Center
Please have your electricity customer number ready.
Only if the name on the electricity contract and the name on the smartphone contract are the same,
You can combine your payments.If you don't know your electricity customer numberhere
SoftBank Electricity and Gas
Support CenterFree calls 0800-170-3710 Business hours9:00-20:00 (Open all year round)
閉じる
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SoftBank Points → PayPay Points
Setting up automatic exchangeYou can set it up on My SoftBank (app) or My Y!mobile (web).
- Apps
- web
scroll
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Go to the home page and select "SoftBank Points"
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Access SoftBank Points
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Select the button to the right of "Do not use" for the automatic exchange setting
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Select "Set up automatic exchange"
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Make sure it is set to "Use"
To download the apphere
To download the apphere
scroll
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Access points management
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Under OFF (not set), select "Change settings"
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Select "Change where you receive your PayPay rewards"
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completion
閉じる
Go back to previous page
Return to "Receive Settings Guide" TOP
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SoftBank Hikari /
SoftBank Air For every 1,000 yen (excluding tax) of usage fee
PayPay Card up to 1%
PayPay Card Gold allows you to earn up to 10% points!
-
Home Electricity /
Natural Electricity For every 1,000 yen (excluding tax) of usage fee
PayPay Card up to 1%
PayPay Card Gold allows you to earn up to 3% points!
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Pricing plans|
Simple 2 PayPay card or
If you pay with PayPay Gold Card,
Basic fee discounted by 2,244 yen per year for life!
Required when visitingWhat to bring
-
Required
Identification documents
Driver's license/passport/My Number card/health insurance card, etc. -
Required
Smartphone
-
Required
PayPay card or
PayPay Card Gold
If the contract holder does not visit the store
-
Required
power of attorney
Please fill it out and bring it with you.
SoftBank Hikari/Air
Consolidate your payments on your smartphone
- Customer ID / Application Number / Fixed Line Number
Please bring any of the above documents that you registered when signing the contract. - Agreement
This is necessary if your internet contract and smartphone contract are different. - Family identification documents
This is necessary if your internet contract and smartphone contract are different.
Documents that can verify that you are family members, such as a certificate of residence, health insurance card, or a document proving a same-sex partnership (issued within the last 3 months)
More informationhere
Home electricity / Natural electricity
Consolidate your payments on your smartphone
- Electricity customer number
How to check your customer numberhere - Family identification documents
This is necessary if the electricity contract holder and smartphone contract holder are different.
Documents that can verify that you are family members, such as a certificate of residence, health insurance card, or a document proving a same-sex partnership (issued within the last 3 months)
More informationhere
閉じる
