Log in to My Y!mobile, press the menu button in the top right corner of the page, tap "Fee Information," then tap "Confirm Installment Contract."
(See How to Log In for instructions on how to log in.)
You can check your contracted model, monthly model fee, remaining number of payments and amount.
The remaining balance of the device price can be paid in a lump sum.
You can change to a lump sum payment on My Y!mobile.
Please prepare your contract phone number and PIN (4 digits) for the procedure.
You can use some menus without having to enter your PIN.
What you can do with this number (list of voice guidance)
[Reception hours] 24-hour reception via automated voice response (open all year round)
| From Y!mobile phone | 116 |
|---|---|
| From other companies' mobile phones, landlines, etc. | 0120-921-156 |
To complete the procedure, please prepare your SoftBank ID (Y!mobile mobile phone number or alphanumeric ID) and My Y!mobile login password.
If you are using this service for the first time, please prepare your Y!mobile mobile phone number and PIN (4 digits).
[If you are currently under contract] How can I check my billing amount, such as my monthly usage fee?
Is there a way to see a written breakdown of the fees?
What should I do if I receive an invoice even though I've already paid?
Please let me know when the payment will be reflected and the line will be resumed.
[If already canceled] How can I check the amount charged?