NewWhat is the service content of the "Data Increase Option"?
The "Data Increase Option" is an optional service that allows you to increase your data communication volume according to your contracted rate plan.
New[Ouchiwari Hikari Set (A)] What kind of service is it?
This service offers a discount on Y!mobile Mobile monthly fee when you apply for the "Ouchiwari Hikari Set (A)" in a set with "SoftBank Air" or "SoftBank Hikari."
NewWhat kind of campaign is the "Lifetime Call Discount Campaign for People Over 60"?
If you are subscribed to "Super Anyone Flat Rate +" or "Super Anyone Flat Rate (S)" and are 60 years of age or older, you can apply for the campaign to receive a discount of 1,100 yen (tax included) on your monthly fee (for life).
New「おうち割 光セット（A）」が適用されているか確認したいです。どうしたらいいですか？
My Y!mobileまたはMy SoftBankアプリにてご確認できます。
New[Ouchiwari Hikari Set (A)] Can the SoftBank Hikari/ SoftBank Air fee be added to Y!mobile usage fee bill?
When you apply for the "Home Discount Hikari Set (A)", you can combine your bills. If you have already applied for the "Home Discount Hikari Set (A)", you can combine your bills at Y!mobile shop.
NewWhat are the eligibility conditions for the "Ouchiwari Hikari Set (A)"?
The conditions for eligibility are that you are an individual customer, Y!mobile for an eligible Y!Mobile rate plan (Simple 2 S/M/L, Simple S/M/L, Smartphone Basic Plan, Smartphone Plan, Data Basic Plan L, Data Plan L, Pocket WiFi® Plan 2), and your fixed-line communication service (SoftBank Air, SoftBank Hikari, etc.) is activated (contract is completed) within 180 days of applying.
NewPlease tell me how to apply for the "Ouchiwari Hikari Set (A)".
You can check/change this information on My Y!mobile (website) or at Y!mobile shop. The documents required will vary depending on whether your representative will visit the store, the name of the contract holder for fixed-line communication services such as SoftBank Hikari/ SoftBank Air, etc.
NewWhat I should be aware of when changing pricing plans.
There are no fees or restrictions on the number of times you can change your rate plan, and you can change it at any time. Please note that depending on the changes you make, various discounts may be canceled or the discount amount may change.
NewWhat kind of documents are required to verify family status? [Family Discount Service / Home Discount Electricity Set (A) / Home Discount Hikari Set (A)]
This is the identification document for each contract holder that can verify that they are family members (by blood or marriage) or live at the same address.
New「新トクするサポート（A）」と「下取りプログラム」の違いを教えてください。
「新トクするサポート（A）」はワイモバイルでご購入した機種のみ特典が適用され、残りの機種代金の支払いが不要になります。「下取りプログラム」は他社で購入した機種も特典適用でき、「PayPayポイント」付与などができます。
SoftBank Corp.
1-7-1 Kaigan, Minato-ku, Tokyo