


New[Android] How do I switch screens (multitask)?
You can launch screen switching (multitasking function) from the square mark (square button) at the bottom right of the home screen, and switch or close applications from their thumbnails.
New[iPhone] Please tell me how to clear Safari history and how to register/delete bookmarks.
To clear your Safari history, tap "Settings" → "Apps" → "Safari", then tap "Clear History and Website Data" → select the period you want to clear and tap "Clear History". To add or delete bookmarks, you can edit or delete them in "Safari".
NewPlease tell me how to log in to My Y!mobile for the first time using my model contract number.
You can set your password by going to "If you don't know your password, click here" on My Y!mobile.
New[My SoftBank app] How do I set up the initial settings?
When you start the "My SoftBank app" for the first time, the initial settings will begin. Follow the instructions on the screen to proceed.
New[Answering Machine Service] What is the difference between this and a simple answering machine?
The "Answering Machine Service" can be used even when the phone is turned off or out of range, as messages are stored at the Answering Machine Service Center. The Simple Answering Machine cannot be used when the phone is turned off or out of range, as messages are stored as a function of the phone itself. Monthly fees, number of messages stored, and duration also differ.
New[Answering Machine Service] How do I cancel the service from My Y!mobile?
Log in to My Y!mobile and tap "Menu" on the top right of the screen, then tap "Call and Email Services" → "Voicemail and Call Forwarding Settings" → "Do not forward" → "Next." If there are no errors, tap "Settings" to complete the settings.
New[iPhone]海外で通話と通信を利用する方法を教えてください。
渡航先エリアをご確認の上、用途に合わせ、渡航前/渡航後に設定してください。
New頻繁に電源が切れる場合の対処方法を教えてください。[スマートフォン/タブレット]
再起動、タスク・キャッシュの消去などをお試しください。
New[iPhone]発信/着信ができない場合の対処方法を教えてください。
設定の切り替えや再起動、SIMカードの差し直しなどで改善する場合があります。
New迷惑電話で困っていますが対処方法はありますか?
「迷惑電話ブロック」や「ナンバーブロック」などがあります。
SoftBank Corp.
1-7-1 Kaigan, Minato-ku, Tokyo