New[Android] How do I switch screens (multitask)?
You can launch screen switching (multitasking function) from the square mark (square button) at the bottom right of the home screen, and switch or close applications from their thumbnails.
NewHow do I change my password when logging in to [My Y!mobile]?
You can make changes via My Y!mobile, etc.
New[iPhone] Please tell me how to clear Safari history and how to register/delete bookmarks.
To clear your Safari history, tap "Settings" → "Apps" → "Safari", then tap "Clear History and Website Data" → select the period you want to clear and tap "Clear History". To add or delete bookmarks, you can edit or delete them in "Safari".
NewPlease tell me how to log in to My Y!mobile for the first time using my model contract number.
You can set your password by going to "If you don't know your password, click here" on My Y!mobile.
New[My SoftBank app] How do I set up the initial settings?
When you start the "My SoftBank app" for the first time, the initial settings will begin. Follow the instructions on the screen to proceed.
NewHow do I set up [Auto-charge Settings]?
You can change the settings on My Y!mobile (web) or the My SoftBank app.
New[Answering Machine Service] What is the difference between this and a simple answering machine?
The "Answering Machine Service" can be used even when the phone is turned off or out of range, as messages are stored at the Answering Machine Service Center. The Simple Answering Machine cannot be used when the phone is turned off or out of range, as messages are stored as a function of the phone itself. Monthly fees, number of messages stored, and duration also differ.
New［留守番電話サービス］My Y!mobileからの停止方法を教えてください。
My Y!mobileへログインし、画面右上の「メニュー」の中から「通話・メールサービス」→「留守番電話・転送電話の設定」→「転送しない」→「次へ」をタップします。内容に間違いがなければ「設定」をタップすると設定が完了します。
New［スマートフォン］画面ロックの設定方法と設定解除方法を教えてください。
「クイック設定」→「セキュリティ」→「画面ロック」→ ご希望のロック解除セキュリティをタップし、設定してください。「Smart Lock」「指紋認証」は、「クイック設定」→「セキュリティ」から設定できます。また、設定画面から現在設定されている画面ロックの方法で解除し、「なし」に設定すると解除できます。
New[Online Store] Can minors enter into a contract?
The online store does not accept applications from minors who wish to become contract holders.
SoftBank Corp.
1-7-1 Kaigan, Minato-ku, Tokyo