ワイモバイル契約者限定！もう1回線おトクなキャンペーン実施中！ワイモバイル契約者限定！もう1回線おトクなキャンペーン実施中！
For those considering
First Contract
Switching from another company
For current users
Switching models
Applying for a second or subsequent line

Paying outstanding bills

Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.

We will issue payment slips to customers who have not paid.
If your payment is past due, you can pay by one of the following methods:

Payment counter Payment Method Payment slip At the time of payment
commission		 Online payment system usage fee
PayPay Pay with PayPay from My Y!mobile
* Depending on the billing details, you may only be able to use PayPay Money/PayPay Credit.		 Not required － 330 yen/time
*Added to the bill for the month in which payment was confirmed
PayPay bill payment
PayPay Money/PayPay Credit only
*PayPay Money Lite, PayPay Points, etc. cannot be used.		 need Less than 10,000 yen: 110 yen
10,000 yen or more but less than 50,000 yen: 220 yen
50,000 yen or more: 440 yen		 －
My Y!mobile PayPay
Credit card
Convenience stores
Pay-easy (Internet banking/ATM)		 Not required － 330 yen/time
*Added to the bill for the month in which payment was confirmed
PayB Immediate withdrawal from a pre-registered financial institution account need Less than 10,000 yen: 110 yen
10,000 yen or more but less than 50,000 yen: 220 yen
50,000 yen or more: 440 yen		 －
Convenience stores Counter Bill Payment
(up to 300,000 yen)		 need Varies by convenience store
Financial Institutions
*Excluding Japan Post Bank		 Counter Bill Payment need Varies by financial institution
shop window need 220円

When paying by PayPay invoice

If you pay with PayPay invoice payment, you will need a payment slip.

Payment methods here (FAQ)

  • ※Payment can only be made with PayPay Money/PayPay Credit.
    PayPay Money Lite, PayPay Points, etc. cannot be used.
  • ※If the amount stated on the invoice exceeds 300,000 yen, please make the payment at a shop or financial institution (excluding Japan Post Bank).

If you pay with My Y!mobile

The procedure is as follows (you can proceed even if you do not have a payment slip).

PayPay payment You can pay with PayPay from My Y!mobile.
Payment methods here
Credit card payment If you have a credit card, you can make payments using your credit card through My Y!mobile.
*Credit card payments are not accepted when combining with home electricity.
Payment methods here (FAQ)
Convenience store payment After issuing a barcode on My Y!mobile, you can use the barcode to make payments at convenience stores.
*Please pay at the convenience store (in-store) after completing the procedure.

1. Click here for the procedure screen (My Y!mobile)
2. On the payment status screen, select "Choose payment method"
3. Select "Convenience store" and follow the instructions on the screen.
*After completing the procedure, you will receive an SMS. After logging in using the barcode issuing URL and password listed, please display the barcode at the convenience store and make your payment.

[Available convenience stores]
・Seven-Eleven
Lawson
・Ministop
・Daily Yamazaki
・Seico Mart
Pay-easy
(Internet banking/ATM) Payment		 After issuing the number through My Y!mobile, you can use the number to make payments via Pay-easy (online banking/ATM).

1. Click here for the procedure screen (My Y!mobile)
2. On the payment status screen, select "Choose payment method"
3. Select "Internet banking payment" and follow the instructions on the screen.
*A "number" will be displayed. Please use this number to make your payment via online banking or ATM.

If you pay with PayB

If you wish to pay with PayB, you will need a payment slip.

Download the PaB app here

  • ※If the amount stated on the invoice exceeds 300,000 yen, please make the payment at a shop or financial institution (excluding Japan Post Bank).

When paying at a convenience store

If you pay at a convenience store, you will need an invoice.

  • ※Payment is by cash only.
  • ※If the amount stated on the invoice exceeds 300,000 yen, please make the payment at a shop or financial institution (excluding Japan Post Bank).
  • ※Please note that some stores may not carry this product.
  • ※After payment, it will take approximately 30 minutes for service to resume, with the exception of some devices.
  • ※If you do not have a payment slip, please contact Y!mobile Customer Center and we will reissue it for you. It will be delivered to you within about a week (excluding weekends and holidays).

If you pay at a financial institution

If you are paying through a financial institution, you will need an invoice.

  • ※Payment is by cash only.
  • ※Invoices issued to unpaid customers cannot be paid through Japan Post Bank.

If you pay in store

Please visit your nearest Y!mobile shop directly.

  • ※Starting from Sunday, October 1, 2017, when you pay your monthly charges at a Y Y!mobile shop, a handling fee will be charged.220円You will be responsible for the following costs:
    Learn more

Find a Y!mobile shop

You can apply if any of the following apply:

When the contract holder visits the store

  • ●You can provide the invoice for the month in question or know the payment amount.
  • ●Driver's license or passport *1 etc. Identification documents Can present
  • ●You can check the contract holder's "name", "mobile phone number", "contract address" and "date of birth" at the store.

If a representative visits the store

  • ●Can present "invoice for the month to be paid"
  • ●You can find out the "payment amount" and the contract holder's "name", "mobile phone number", "contract address", and "date of birth".
  • ●A handwritten note from the policyholder: power of attorney" and driver's license and passport. *1 "Representative" Identification documents" can be presented.
  • ●You are the "agent of the contract holder," can present "identification documents for the agent," and can verify the "name," "mobile phone number," "contract address or billing address," and "date of birth" of the contract holder at the store.
  • ※1If your current address is different from the address on your confirmation document, or if your confirmation document does not have an address space, you will need to provide a certificate of residence or a utility bill addressed to you with your current address written on it (issued within the last 3 months).

Please cooperate with the survey

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