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About administrative fees

Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.

We will inform you about the administrative fees required for procedures at Y!mobile.

 

Notice of administrative fee revision
Starting June 1, 2023 (Thursday), administrative fees for procedures other than those conducted online will be revised. Please see below for details.
" SoftBank" and "Y!mobile" revise administrative fees

New/transfer (MNP transfer/number porting)
Customers

If you sign a new contract or transfer from another company (MNP transfer), a contract administration fee will be charged.

  • * If you use the online store, there is no contract administration fee.
  • *If you switch from SoftBank /LINEMO (number porting), the contract administration fee will be free due to a campaign.
 
Contract administration fee 3,850円
  • *This fee will be charged together with your initial usage fee.

Learn more about new contract procedures

Customers changing their device model

If you change the model, a fee will be charged.

  • * If you use the online store, there is no contract administration fee.
 
Model change fee 3,850円
  • *All fees will be charged together with your usage fees.

Learn more about the model change procedure

Switching to another company
Switch to SoftBank /LINEMO

If you switch to another company (MNP porting) or to SoftBank /LINEMO (number porting), you will not be charged the MNP porting fee or number porting fee.

 
MNP transfer fee 0円
Number porting fee

3,850円

  • *If you switch to SoftBank /LINEMO (number porting), the number porting fee will be waived due to a campaign.

Learn more about switching over (MNP porting/number transfer)

Customers undergoing other procedures

If you carry out other procedures, fees will be charged! Please see below for details.

 
SIM unlock

The SIM unlock procedure is free of charge.

SIM unlock fee 0円

Learn more about SIM unlocking

USIM card reissue

If you are requesting a reissue of your USIM card, a USIM card reissue fee will be charged.

USIM card reissue
commission
3,850円
  • * If you change the type of USIM card, you will be charged a model change fee instead of a USIM card reissue fee.
  • * You will be charged for the month in which your USIM card is reissued.

Learn more about USIM card reissue

Change phone number

If you change your phone number, a phone number change fee will be charged.

Phone number change fee 3,850円
  • *You will be charged for the month in which you change your phone number.
  • *The procedure on My Y!mobile is free of charge.

Learn more about changing your phone number

Change of ownership (transfer)

If you change the contract name from the current contract holder to another customer, a transfer fee will be charged.

Transfer fee 3,850円
  • *This will be billed together with the initial usage fee for new subscribers.
  • *Customers using the Pocket WiFi® Plan S/SS/L, Pocket WiFi® Plan, Pocket WiFi® Plan+, and EMOBILE 4G services cannot process the transfer.

Learn more about name changes

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