iPhone 16e ワイモバイルで新登場!iPhone 16e ワイモバイルで新登場!

Check and change your rate plan

How to check and change

After checking the details of your contract, you can change to your preferred rate plan.

  • Check online

    You can check and change it on My Y!mobile.
    Please refer to here for specific steps.

  • Check by phone

    You can set this at the customer center (automated voice guidance).

  • Depending on the model you are using and the status of your contract, you may not be able to complete the procedure via My Y!mobile or the automated voice guidance.

Continue with the procedure

  • Procedures on My Y!mobileMy Y!mobile
  • Procedures by phoneBy phone

Please prepare your contract phone number and PIN (4 digits) for the procedure.
You can use some menus without having to enter your PIN.

What you can do with this number (list of voice guidance)

Maintenance Notice

[Reception hours] 24-hour reception via automated voice response (open all year round)

From Y!mobile phone 116
From other companies' mobile phones, landlines, etc. 0120-921-156

Please have your contract phone number and My Y!mobile login password ready to complete the procedure.
If you are using this service for the first time, please prepare your contract phone number and PIN (4 digits).

Maintenance Notice

Please visit your nearest Y!mobile shop directly.

Find a Y!mobile shop

FAQs

アンケートにご協力お願いいたします

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