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Manufacturer repair acceptance status by model

guarantee

  • The warranty period is one year from the date of purchase of this product.
  • Free Repair PolicyFree repairs will be carried out based on the above.
  • The part covered by the warranty is the main unit. Cables, etc. and sample products are not covered by the free repair warranty.
  • Regarding repairs after the warranty period, if repairs are currently being accepted and functionality can be maintained through repairs, we will carry out the repairs upon request for a fee.

Models currently accepting repairs

  • Please note that the closing date for accepting repairs may be subject to change.
  • Please note that even if repair parts are still in stock, depending on the defective part, we may not be able to repair it due to a shortage of repair parts.
  • The end date for repairs for models currently in production has not yet been determined.

Please select the product you want to check.

Please select the product you want to check.

 
Kyocera
Model Repairs scheduled to end
Easy Smartphone 2 A001KC January 2026
Easy Smartphone 2+ A201KC December 2026
Easy Smartphone 3 A205KC In production
Android One S8 January 2026
Android One S9 September 2026
Android One S10 In production
sharp
Model Repairs scheduled to end
AQUOS wish (A104SH) March 2026
AQUOS wish2 (A204SH) February 2027
AQUOS sense4 basic (A003SH) October 2025
AQUOS wish3 (A302SH) February 2028
SONY
Model Repairs scheduled to end
Xperia 10 III December 2025
Xperia Ace III In production
ZTE
Model Repairs scheduled to end
Libero 5G October 2025
Libero 5G II October 2026
Libero 5G III September 2027
Libero 5G IV In production
Libero Flip In production
OPPO
Model Repairs scheduled to end
OPPO Reno3 A June 2025
OPPO Reno5 A September 2025
OPPO Reno5 A (eSIM compatible version) July 2026
OPPO Reno7 A March 2027
OPPO Reno9 A February 2028
OPPO A79 5G In production
Xiaomi
Model Repairs scheduled to end
Redmi 9T July 2025
Motorola
Model Repairs scheduled to end
moto g53y 5G December 2027
Google
Model Repairs scheduled to end
Google Pixel 7a March 2028
Google Pixel 8 September 2028
 
Kyocera
Model Repairs scheduled to end
DIGNO Mobile Phone 2 702KC August 2025
DIGNO Mobile Phone 3 903KC May 2028
DIGNO Mobile Phone 4 A203KC In production
sharp
Model Repairs scheduled to end
AQUOS Mobile Phone 3 806SH July 2026
AQUOS Mobile Phone 4 A206SH In production
Seiko Solutions
Model Repairs scheduled to end
Simply 603SI September 2025
Japan Radio
Model Repairs scheduled to end
WX01J May 2025
BISINESTA 301JR March 2025
 
ZTE
Model Repairs scheduled to end
Pocket WiFi® 803ZT April 2025
Pocket WiFi® 5G A102ZT In production
Stick WiFi In production

Repair acceptance discontinued models

Due to the difficulty in obtaining the parts necessary for repairs, we are no longer accepting repairs for the following models.
We may not be able to accept inquiries regarding products after the repair acceptance period has ended.
Please consider changing your model.

Manufacturer name Model name
Kyocera HONEY BEE BOX WX334K, Premium Shell presented by HONEY BEE BOX WX334KP, PS-C1, PS-C2, AP-K202S, AP-K301T, AP-K302T, AP-K303T, AH-K3002V, WX300K, WX310K, WX320K, WX320KR, WX331K, WX331KC, WX330K, Premium Bar presented by BAUM WX341KP, BAUM WX341K, HONEY BEE 3 WX333K, HONEY BEE 4 WX350K, HONEY BEE WX06K, WX01K, Sweetia WX02K, Casablanca WX05K, DIGNO DUAL WX04K, LIBERIO WX03K, WX09K, WX340K, STOLA WX08K, HONEY BEE 5 WX07K, DIGNO DUAL 2 WX10K, LIBERIO 2 WX11K, LIBERIO 401KC, WX12K, Android One S2, DIGNO T 302KC, Android One S4, DIGNO E 503KC, STOLA 301KC, Android One X3, DIGNO Mobile 502KC, DIGNO C 404KC, CRESTIA 402KC, Easy Smartphone 705KC, Android One S6
Kyocera (Sanyo Electric) RZ-J02, RZ-J90, RZ-J91, RZ-J95 (FITEL), WX310SA
sharp Easy Mobile Phone WX02SH, AQUOS PHONE ef WX05SH, AQUOS CRYSTAL Y2 403SH, WS003SH, WS004SH, WS007SH, WS011SH, WS016SH, WS020SH, WS027SH, GALAPAGOS (A01SH), EM・ONE, EM・ONEα, 005SH, 003SH, AQUOS Xx-Y 404SH, WX03SH, AQUOS PHONE es WX04SH, PANTONE WX01SH, Android One 507SH, AQUOS Keitai 504SH, RZ-H220, AQUOS CRYSTAL Y 402SH, Android One S1, Android One X1, Android One S3, AQUOS Keitai 2 602SH, Android One X4, Android One S5, Android One S7
SONY Xperia 8, Xperia 10 II
NEC Infrontia (Nippon Tsusho) CFE-01, CFE-01/TD, CFE-02, AH-N401C, AX510N, AX520N, AX420N, D01NE, D02NE, D21NE
Japan Radio (JRC) AH-J3001V, AH-J3002V, WX310J, AH-J3003S, WX321J, WX321J-Z, WX220J, WX220J-Z, WX330JE, WX330JZE, WX330J, WX330J-Z
Seiko Solutions CH-S201P/TD, CH-S202C/TD, AH-S101S, AH-S405C, MC-P300, AX420S, CH-S203CTD, AX530S, WX130S, WX01S, ENERUS WX03S, PORTUS for Biz WX02S-H, PORTUS for Biz WX02S-HJ, PORTUS WX02S, iiro WX04S
Panasonic KX-HS100, KX-HS110, KX-PH35S, KX-HV50, KX-HV200, KX-HV210
Nex (Honda Electron) WX01NX, AH-H401C, AH-H402P, AH-H403C, AH-H407P, AH-G10, RX410IN, AWS009KE (nine), WS009KE (nine+), WS009KE (nine gadget), WS018KE, WS002IN, HX002IN, HX004IN, HX003ZT, HX006ZT, HX007ZT, WS005IN (nico), WS005IN (nico+), WS005IN (nicoHeart), WS017IN, WS014IN, WS022IN, HX001IN, AX530IN, HX005IN, NS001U, RX420IN, TWX01NX-DE, D01NX, D01NX2, RB01-P, WS017INC
Abit Strap Phone 2 WX06A, Heart 401AB, Strap Phone WX03A, Anshinda Phone WX01A, Iedenwa WX02A, Notification Window Sensor WX04A, Iedenwa 2 WX05A, Nuisance Call Checker WX07A
Artel RX420AL, RX430AL
UTStarcom WX01UT
Bandai papipo!
Hagiwara Syscom WS008HA
Toshiba WX320T, WS023T, WS026T, H11T
Buffalo WS024BF, GP03
ZTE 007Z、HX009ZT、HX008ZT、003Z、Pocket WiFi® GL09P、Pocket WiFi® 305ZT、Pocket WiFi® 601ZT、Libero S10
Dell GS01, 001DL
HTC S11HT, S12HT, S21HT, S22HT, S31HT, Android One X2
HUAWEI D01HW, D02HW, D03HW, D12HW, D21HW, D24HW, D31HW, H11HW, H12HW, D23HW, D22HW, D32HW, S31HW, D41HW, D25HW, D25HW-R, D26HW, A01HW, GP01, S42HW, GS02, Vision 007HW, D33HW, S41HW, Pocket WiFi® LTE GL01P, GD03W, Pocket WiFi® GP02, GS03, GT01, STREAM 201HW, GD01, Nexus 6P, Car Wi-Fi 404HW, GL03D, Pocket WiFi® LTE GL04P, STREAM X GL07S, STREAM S 302HW, GL08D, Pocket WiFi® LTE GL06P, MediaPad T2 Pro 606HW, Pocket WiFi® 303HW, Pocket WiFi® 607HW, Pocket WiFi® LTE GL10P, HUAWEI nova lite for Y!mobile, Media Pad M3 Lite s 702HW, MediaPad M1 8.0 403HW, HUAWEI P20 lite, LUMIERE 503HW, Pocket WiFi® 401HW, Pocket WiFi® 504HW, Pocket WiFi® 502HW, Pocket WiFi® 506HW, HUAWEI P30 lite, Pocket WiFi® 603HW, Pocket WiFi® 801HW
Longcheer D11LC, D12LC, D21LC, H11LC
Sony Ericsson S51SE
Group Sense WS012GS, WS021GS
Hitachi Kokusai Electric BT001HK
LG Spray 402LG, Nexus 5 EM01L, Nexus 5X, LG Q Stylus, Android One X5
Motorola Nexus 6
TJC Flat-rate pass for anyone WX01TJ, Battery Wi-Fi MF855
FCNT ARROWS S EM01F, arrows J
AnyDATA Pocket WiFi® LTE GL02P, Pocket WiFi® LTE GL05P
Lenovo Lenovo TAB2 501LV, Lenovo TAB3 602LV, Lenovo TAB4 702LV
Inventec H31IA
uCloudlink Pocket WiFi® 701UC
Apple Please check the following for the status of Apple's end of repair support.
Check the status of your repair support on the Apple website

Models that support destination restriction services and are no longer accepting changes to destination phone numbers

Manufacturer name Model name
Kyocera AP-K202S, AP-K301T, AP-K302T, AP-K303T
NEC Infrontia (Nippon Tsusho) CFE-01/TD
Seiko Solutions CH-S201P/TD, CH-S202C/TD, CH-S203C/TD
  • Devices from other carriers (models sold by other carriers) are not listed.
  • Some models for the telemetering service do not support model changes or re-registration of phone numbers.
  • For corporate customers, please contact the following:

Contact details for corporate customers

For inquiries regarding this matter, please contact us at the following address.

  • Y!mobile is no longer accepting PHS repairs. If you would like to have your phone repaired, please contact the manufacturer directly.

■JRC Mobility Co., Ltd. (JRC)

JRCサポートセンター
[携帯]042-537-0726 [固定電話]0570-003-899
※平日9:00~17:00(土・日・祝日・お盆・年末年始を除く)

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