Home Discount Hikari Set (A)
Simple 2
- *1 [Example of subscription] For SoftBank Hikari Family, a monthly basic fee of 5,720 yen/month + designated option fee of 550 yen/month and up is required separately (2-year automatic renewal plan: For subscribers who sign up after July 1, 2022, a cancellation fee of 5,720 yen is required to cancel the contract other than the month of the contract expiration month, the month after, or the month after that. For more information, click here.)
- *2 From January 1, 2025, data capacity will be increased if you subscribe to Simple 2 M or Simple 2 L. For details, click here
- * Terminal fee required separately
- * A contract administration fee will be charged for new contracts, model changes, and contract changes. (Free at the online store)
- * A universal service fee will be charged separately.
- *1 [Example of subscription] For SoftBank Hikari Family, a monthly basic fee of 5,720 yen/month plus designated options starting from 550 yen/month are required separately (2-year automatic renewal plan: For subscribers who sign up after July 1, 2022, a cancellation fee of 5,720 yen is required to cancel the contract other than in the month of the contract expiration month, the month after, or the month after that. For more information, click here).
- * Smartphone Basic Plans S/M/R/L, Data Basic Plan L, Pocket WiFi® Plan 2 (Basic), Smartphone Plan S, Data Plan L, Pocket WiFi® Plan 2 will receive a 550 yen discount every month, Smartphone Plans M/R will receive a 770 yen discount every month, and Smartphone Plan L will receive a 1,100 yen discount every month.
- * Simple 2 S will receive a 1,100 yen discount every month, Simple S/M/L will receive a 1,188 yen discount every month, Smartphone Basic Plan S/M/R/L, Data Basic Plan L, Pocket WiFi® Plan 2 (Basic), Smartphone Plan S, Data Plan L and Pocket WiFi® Plan 2 will receive a 550 yen discount every month, Smartphone Plan M/R will receive a 770 yen discount every month and Smartphone Plan L will receive a 1,100 yen discount every month.
- * A discount will be applied to the basic usage fees for applicable mobile communication service plans.
- *There are some services, such as family discount services, where discounts cannot be applied due to overlapping services. Please check here for details.
Eligible services and discount amounts
| Fixed-line communication services |
Y!mobile eligible plans |
Discount amount |
SoftBank Hikari No automatic renewal plan
SoftBank Air
Yahoo! BB Hikari City
Cable line *1 *2
Hikari de Talk S (cable line) *1*2
NURO Hikari Telephone (Cable Line) *1*3
|
Simple 2 S |
1,100 yen discount every month |
| Simple 2 M/L |
1,650 yen discount every month |
- ※1[Example of subscription] For SoftBank Hikari Family, a monthly basic fee of 5,720 yen/month plus designated options starting from 550 yen/month are required separately (2-year automatic renewal plan: For subscribers who sign up after July 1, 2022, a cancellation fee of 5,720 yen is required to cancel the contract other than in the month of the contract expiration month, the month after, or the month after that. For more information, click here).
- ※2The applicable plans are as follows:
Smartphone Basic Plan S/M/R/L, Data Basic Plan L, Pocket WiFi® Plan 2 (Basic), Smartphone Plan S, Data Plan L, Pocket WiFi® Plan 2
- ※Smartphone Plan M/R is monthly770円Discount, Smartphone Plan L is monthly1,100円We will give you a discount.
- ※Discounts will be applied to the basic usage fees for applicable mobile communication service plans.
- ※There are some services, such as family discount services, that overlap and cannot be discounted.
- ※1Cable Line, Hikari de Talk S (cable line), and NURO Hikari Denwa (cable line) are only eligible for Simple 2 S/M/L.
- ※2Please click here for information on cable line and Hikari de Talk S (cable line) providers eligible for this discount.
- ※3This applies when Sony Network Communications Inc. receives an application directly from the customer and provides the service.
This does not apply if Sony Network Communications Inc. receives an application from an FVNO optical fiber wholesaler and then provides the service, or if it receives an application directly from the customer, it is not eligible if it has partnered with another company and is providing the service under a different brand name or product name, etc.
- ※Please check the terms and conditions of offer for Y!mobile plans and discount amounts other than Simple 2 S/M/L.
- ※Discounts will be applied to the basic usage fees for applicable mobile communication service plans.
- ※There are some services, such as family discount services, that overlap and cannot be discounted.
- ・Hikari de Talk S (cable line) is a service provided by TOKAI Cable Network Co., Ltd., and NURO Hikari Denwa (cable line) is a service provided by Sony Network Communications Inc. in partnership with SoftBank Corp.
"Home Discount Hikari Set (A)"About application
We will show you how to apply.
Please answer the following questions:
Either SoftBank Hikari or SoftBank AirAlready a member?
Applications can be made online or at Y!mobile shops.Which one would you prefer?
The name of SoftBank Hikari/ SoftBank Air contract holder isY!mobileIs the name the same as the contract name?
The name of SoftBank Hikari/ SoftBank Air contract holder isY!mobileIs the name the same as the contract name?
You can complete the procedure after logging in to My Y!mobile.
Preparations
- 1Contract holder's identity verification documents
What are identity documents?
- 2SoftBank Hikari/ SoftBank Air S-ID (Authentication ID)
You can check this in one of the following ways:
When you're ready, click here
If you have your S-ID and documents listed below, you can complete the procedure on My Y!mobile.
Preparations
- 1Identification documents for those who wish to apply for Ouchiwari
What are identity documents?
- 2SoftBank Hikari/ SoftBank Air S-ID (Authentication ID)
Please ask your fixed-line service subscriber to check this using one of the following methods.
- 3"Family Verification Documents" for SoftBank Hikari/ SoftBank Air subscribers
You will need to upload photos and other data.
- 4The completed "Ouchiwari Hikari Set (A) Exclusive Agreement Form"
This form will need to be printed out, and the contract holder will need to fill it out and upload photos and other data.
When you're ready, click here
Please check the following information before visiting the store.
Preparations
- 1Identification documents of the contract holder's request
What are identity documents?
- 2SoftBank Hikari/ SoftBank Air customer ID or application number (14 digits)
You can find your customer ID in one of the following ways:
When you're ready, click here
Please visit us in one of the following ways:
Visiting the store with SoftBank Hikari/ SoftBank Air subscribers
Please prepare identification documents for those who wish to apply for Ouchiwari.
Visit us by yourself
below1～4Please have your application number and other documents ready.
- 1Identification documents of the applicant
What are identity documents?
- 2SoftBank Hikari/ SoftBank Air customer ID or application number (14 digits)
You can find your customer ID in one of the following ways:
- 3"Family Verification Documents" for SoftBank Hikari/ SoftBank Air subscribers (copies are acceptable)
- *This is not necessary if you have a family discount.
- 4The completed "Ouchiwari Hikari Set (A) Exclusive Agreement Form"
Please print this out and have your client complete it.
When you're ready, click here
How to check your S-ID (authentication ID) on My SoftBank
- 2. Enter the mobile phone number registered in "Mobile Phone Number" and tap "Send"
- *The mobile phone number you need to enter is the phone number you set as your "daytime contact" when you applied for the contract.
- *If you have set up a landline number, written confirmation is required.
- 3. "SMS has been sent to your registered mobile phone number" is displayed
- *If you do not receive an SMS within 5 minutes, please contact chat support.
Examples of when SMS is not delivered
- - You have set your "Daytime Contact" to a family member's phone number or another phone number.
- * In this case, an SMS will be sent to the mobile phone you have set up.
- ・ You are not subscribed to the "Email Notification Service"
- * If you have notifications from us set to be sent by mail, you can change it to SMS so that you receive them. Changes can be made through chat support.
- 4. Tap the URL in the SMS text sent from SoftBank
- 5. Enter your "Registered phone number," "Postal code of location of use," and "Contractor's date of birth," then tap "Log in."
- 6. My SoftBank login complete
- *Please check your "Authentication ID (S-ID)" on the "Home" screen.
How to confirm using the written notice of commencement of use
- *If you have registered a mobile phone number as your contact phone number, we will send you an SMS with instructions on how to start using the service.
- *If you have changed your password, you will need to reset it as we will not be able to confirm it.
For resetting instructions, please see "How to reset your password on My SoftBank" above.
The "Guide to Starting Use" document will be sent to you within one week to ten days after you apply for a contract, or after the construction date has been confirmed.
The delivery address will be your registered address.
The design of the document will vary depending on the service you apply for, so please check the reference image.
SoftBank Hikari
SoftBank Air
Home phone
How to check using the activation notification (SMS)
The "Start Service Information" SMS will be sent approximately two business days after you apply for the contract.
The delivery address will be your registered daytime contact phone number.
If the daytime contact number registered is not a mobile number, we will only send you written information.
- *If there are any errors in your application, SMS delivery may be delayed.
- 1. Tap the URL beginning with "http" in the text of the SMS
- * For customers using phones other than SoftBank, the call will be sent from "0800-111-2009."
- 2. Enter your "Registered phone number," "Postal code of location of use," and "Contractor's date of birth," then tap "Log in."
- 3. My SoftBank login complete
- *Please check your "Authentication ID (S-ID)" on the "Home" screen.
Verification by identity document
For family members living together
Please prepare identification documents for each contract holder that can verify that they have the same address.
For family members living apart
One of the following documents is required:
- If the parties have the same surname, only "1. Identification documents for each contract holder" will be accepted.
- In the case of different surnames, we will accept ``2. Document verifying that you are family members'' or ``3. Health insurance card with the names of each family member listed on one page.''
| 1 |
Identification documents for each contract holder |
| 2 |
Documents verifying that you are a family member (originals issued within the last three months)
- Family register copy ※1
- Documents verifying same-sex partnership
|
| 3 |
A health insurance card with each family member's name on one page |
- *1 Please prepare a certificate that matches the contract holder's name and date of birth and has the names of each family member listed on it.
- *Original identification documents must be presented, but if there are family members who are not visiting the store, copies of the identification documents for the relevant person will be accepted.
Documented verification of same-sex partnership
These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:
- The subject is listed on the same certificate
- The name of the person in question matches the information in the application
- If your local government issues a receipt, you will also need one
- *Names vary depending on the local government.
Verification by health insurance card
The conditions for health insurance cards that can be used as family verification documents are as follows:
- The names of your family members must be listed on your insurance card
- The date of issue must be stated
- If there is an expiration date, it must be within the expiration date.
- ※ Regarding confirmation using the "Remote Area Insurance Card"
- If all family members who will be enrolled are listed, one form will be accepted.
- If not all family members are listed, each person's remote health insurance card and identification document are required.
How to confirm using the "Guide to starting use" (written document)
- *If you have registered a mobile phone number as your contact number, we will send you an SMS with instructions on how to start using the service.
The document will be sent in an envelope like the one below. You can check the red framed part of the document.
SoftBank Hikari
The "Information on how to get started" document will be sent to your registered shipping address.
We will ship your order in the shortest time possible, within 3 days of your application, after the construction date has been confirmed.
SoftBank Air
Your Air Terminal will be shipped within one week to ten days after your application, or after your application review has been completed if you would like to receive your Air Terminal later.
How to check using the "Guide to starting service" (SMS)
The "Information on how to start using the service" SMS will be sent to your registered contact "mobile phone number".
Your order will be delivered within 2 business days.
- *If there are any errors in your application details, SMS delivery may be delayed.
- *The actual product may differ depending on the shipping time and service applied for.
- 1. Tap the URL beginning with "http" in the text of the SMS
- 2. Enter the "Registered phone number," "Use location zip code," and "Contractor's date of birth" that you registered when signing the contract, then tap "Log in."
- 3. Tap "Customer Information" and confirm your "Customer ID"
Chat with us
Business hours
Operator support: 10:00 to 19:00 (open all year round)
- * Cable line, Hikari de Talk S (cable line), and NURO Hikari Denwa (cable line) can only be purchased at Y!mobile shops.
Notes
- If the contract holder for Y!mobile service and the fixed-line communication service are different, you will need to submit the following documents.
- If you apply through My Y!mobile, you will need an "S-ID" for a fixed-line service or a "Yahoo! JAPAN ID."
- If you apply at a shop, you will need your SoftBank Air or SoftBank Hikari application number (14 digits) or customer ID.
- * For cable line, Hikari de Talk S (cable line), and NURO Hikari Denwa (cable line), you will need your phone number or application control number (12 digits).
- You cannot apply for the service at the same time as signing the contract via the PayPay mini app, so please apply via My Y!mobile after signing the contract.
Ouchiwari Hikari Set (A) Terms and Conditions
Ouchiwari Hikari Set (A) Application Bonus Terms and Conditions
See here for details
FAQs
