How to check and change your monthly payment method
"My SoftBank app"Tap
You can check your currently registered payment methods.
Please see below for instructions on how to change your payment method.
Please select your preferred payment method below.
As a general rule, the new payment method will be applied to the bill for the current month.
The procedure is complete.At 9pm at the end of the monthIf you do so after this date, the change may take effect from the following billing month.
"My SoftBank app"Tap
Tap "Change" under "Payment method"
*If an error screen appears, you will not be able to complete the procedure using the My SoftBank app. Learn more about other ways to change
Tap "Credit card payment"
Place your credit card in the frame and scan it, or tap "Enter your credit card information yourself"
Enter the credit card information you will use for future payments.
Please carefully read the "Credit Card Payment Agreement" and tap "Agree and Make Changes" to complete the process.
If you cannot change the settings using the My SoftBank app
You can apply by mail or at Y!mobile shop. For details, click here
As a general rule, the new payment method will be applied to the bill for the current month.
The procedure is complete.At 9pm at the end of the monthIf you do so after this date, the change may take effect from the following billing month.
"My SoftBank app"Tap
Tap "Change" under "Payment method"
*If an error screen appears, you will not be able to complete the procedure using the My SoftBank app. Learn more about other ways to change
Tap "Account Transfer"
Select the payment account name
*If you wish to open an account in a name other than that displayed, you will need to complete the procedure at Y!mobile shop.
Select the financial institution you will use for future payments under "Proceed online"
List of available financial institutions
Carefully read the details of "Confirmation and Agreement on Payment by Direct Debit" and tap "Agree to the above and continue."
Follow the on-screen instructions to complete the procedure.
If you cannot change the settings using the My SoftBank app
You can apply by mail or at Y!mobile shop. For details, click here
You will need to request a "Payment Method Change Application Form" via the My SoftBank app.
Once you receive the "Payment Method Change Application Form", please fill in the necessary information and return it to us.
Example of filling out the "Payment Method Change Application Form"
If you are applying using the "Payment Method Change Application Form", it will take time to complete the change.1 to 2 monthsIt will take about.
"My SoftBank app"Tap
Tap "Change" under "Payment method"
Tap "Account Transfer"
Under "Select procedure method," tap "Submit payment method change application form by mail" under "Procedure by mail."
Carefully read the details of "Confirmation and Agreement on Payment by Direct Debit" and tap "Agree to the above and continue."
Select the desired delivery address in "Select delivery address", carefully read the "Agreement items regarding handling of personal information" and tap "Agree to the above and continue"
After confirming the address to which the application form should be sent, tap "Apply" to complete the process.
My Y!mobileLog in
You can check your currently registered payment methods.
Please see below for instructions on how to change your payment method.
Please select your preferred payment method below.
As a general rule, the new payment method will be applied to the bill for the current month.
The procedure is complete.At 9pm at the end of the monthIf you do so after this date, the change may take effect from the following billing month.
My Y!mobileLog in
Select "Credit card" under "Preferred payment method" and tap "Next"
*If an error screen appears, you will not be able to complete the procedure on the My Y!mobile website. Learn more about other ways to change
Enter the credit card information you will use for future payments.
Check the "Caution" and tap "Agree".
After confirming the changes, tap "Apply" to complete the process.
If you are unable to make changes on My Y!mobile Web
You can apply by mail or at Y!mobile shop. For details, click here
As a general rule, the new payment method will be applied to the bill for the current month.
The procedure is complete.At 9pm at the end of the monthIf you do so after this date, the change may take effect from the following billing month.
My Y!mobileLog in
Select "Direct debit" under "Desired payment method" and tap "Next"
*If an error screen appears, you will not be able to complete the procedure on the My Y!mobile website. Learn more about other ways to change
Select the payment account name
*If you wish to open an account in a name other than that displayed, you will need to complete the procedure at Y!mobile shop.
Select the financial institution you will use for future payments
List of available financial institutions
If the name of the person on whose name the payment method is issued does not appear or is not on the list of financial institutions, please complete the procedure at a Y!mobile shop or by mail. For details, click here
Please carefully read the "Confirmation and Agreement for Application" section, check "I have confirmed the above contents," and tap "Next."
Confirm the changes and tap "Apply".
Follow the on-screen instructions to complete the procedure.
If you are unable to make changes on My Y!mobile Web
You can apply by mail or at Y!mobile shop. For details, click here
You will need to request a "Payment Method Change Application Form" through My Y!mobile.
Once you receive the "Payment Method Change Application Form", please fill in the necessary information and return it to us.
Example of filling out the "Payment Method Change Application Form"
If you are applying via the payment method change application form, it will take time to complete the change.1 to 2 monthsIt will take about.
Log in to My Y!mobile
Select "Direct debit" under "Desired payment method" and tap the link for "Request for information page"
Enter the address to which the payment method change application form should be sent
Check "Payment method change application form" under "Documents to send"
After reading the notes at the bottom of the page, check "I Agree" and tap "Next"
After confirming the information you entered, tap "Apply" to complete the process.