We will introduce how to pay your charges by credit card at Y!mobile shop, My Y!mobile, or by mail, as well as the financial institutions that you can use.
How to proceed
Procedures at Y!mobile shops
Please bring your credit card to your nearest Y!mobile shop.
Find a Y!mobile shop
Procedures on My Y!mobile
You can complete the procedure on My Y!mobile. Please check the procedure below.
My Y!mobile (How to change your payment method)
Procedures by mail
Please request an application form, fill in the necessary information on the form, and return it to us.
You can obtain an application form by following the procedure below.
Automated voice guidance
- ※Please dial 13 to connect.
Accepted credit cards
We accept the following credit cards:
- ※We also accept credit cards with the VISA, Mastercard, JCB, American Express and Diners Club marks.
- ※Your credit card statement will show "SoftBank M," Y!mobile E," "Y!mobile W," etc.
- ※The date of credit card withdrawal will be the transfer date based on the terms and conditions of the credit card company you use.
- ※Debit cards with the VISA, Mastercard, or JCB mark can also be used (J-Debit cannot be used).
If you apply for payment by debit card, the funds may be debited from your designated account before your billing information is disclosed.
The estimated timing of withdrawals is between the 8th and 11th of each month.
Continue with the procedure
Procedures on My Y!mobile
Please have your contract phone number and My Y!mobile login password ready to complete the procedure.
If you are using this service for the first time, please prepare your contract phone number and PIN (4 digits).
Maintenance Notice
