Due to the termination of PHS service, our home antenna rental service ended on January 31, 2021.
If you have a home antenna for PHS, please return it directly to the address below via Sagawa Express.
Returned Items
Home antenna unit, installation stand, AC adapter, box
- * It is okay if the above items are missing. Please do not include anything other than the above (such as a PHS terminal).
- * Please prepare your own packaging box for return shipping (the shape, etc. does not matter).
Shipping Method
Please send it to the address below via Sagawa Express, cash on delivery.
- *We cannot accept cash-on-delivery parcels sent by any courier other than Sagawa Express.
- *If you use a courier other than Sagawa Express, please send it with prepayment.
Shipping Fee
If you choose cash on delivery with Sagawa Express, there will be no shipping charges.
- *If you choose prepayment, shipping fees will be borne by the customer.
Shipping address
2-5-33 Hokko Shirazu, Konohana-ku, Osaka-shi, Osaka 554-0041 (6th floor)
To: SoftBank Corp. Home Antenna Logistics Center
- * There is no need to enter the delivery phone number.
Notes
- Please return the item even if it is broken or damaged.
- Any returned items, including any enclosed items, cannot be returned under any circumstances.
- The home antenna rental contract was automatically terminated on January 31, 2021.
- As of March 31, 2021, we will no longer be accepting returns at our stores.
