


We will guide you through how to deal with problems and malfunctions with your device.
Please select the symptom you are experiencing from the list below.
Select your smartphone from the list below and check the "Support" menu.
Please check below to make sure your smartphone software is up to date.
If the above does not solve the problem, we will guide you through repair, replacement, or model change. The repair simulator will show you the best method of response and estimated cost for your situation.
Depending on the model you are using, repair acceptance may no longer be available. Please check the following page in advance.
We provide thorough support even to customers who are new to smartphones!
Our expert advisors will provide you with thorough guidance so that you can use your smartphone or computer with peace of mind.
Advance application is required (fees apply).
Please select the symptom you are experiencing from the list below.
Make sure your iPhone software is up to date.
If the above does not solve the problem, we will guide you through repair, replacement, or model change. The repair simulator will show you the best method of response and estimated cost for your situation.
Depending on the model you are using, repair acceptance may no longer be available. Please check the following page in advance.
We provide thorough support even to customers who are new to smartphones!
Our expert advisors will provide you with thorough guidance so that you can use your smartphone or computer with peace of mind.
Advance application is required (fees apply).