iPhone 16e ワイモバイルで新登場！iPhone 16e ワイモバイルで新登場！
For those considering
First Contract
Switching from another company
For current users
Change of device
Applying for a second or subsequent line

Carry-in device warranty

For iPhone users
Android/iPad included
For tablet users

Carry-in Device Warranty with AppleCare Services

Prices shown include tax unless otherwise stated.
The amount may differ from the invoice amount due to the calculation of consumption tax.

AppleCare Services AppleCare Services

Carry-in Device Warranty with AppleCare Services
This is a service for SIM-only subscribers that allows you to receive discounts on repair costs or exchanges if your iPhone experiences unexpected trouble.
You can receive additional services such as priority access to Apple Support and Express Replacement.

notice
  • Regarding new applications via the online store and My Y!mobile
    We are currently suspending the acceptance of orders at the online store and My Y!mobile. If you have signed up for a SIM/eSIM through the online store or PayPay Mini App, you cannot subscribe to the Bring-Your-Own Device Warranty with AppleCare Services. Please apply at the store when signing up for the SIM/eSIM.
  • Addition of applicable models
    We started accepting orders for iPhone 16e from Friday, February 28, 2025.

subject

Y!mobile SIM-only subscribers

Eligible plans Simple 2 S/M/L
Simple S/M/L
Applicable Models iPhone
  • *Please check the price list under "Prices" for models covered by the warranty.
  • * Cannot be subscribed to at the same time as "Bring-your-own Device Warranty."
  • * Must not be a member of "Carry-in Device Warranty with AppleCare Services", "Failure Relief Pack Plus", "AppleCare+ for iPhone", "Anshin Warranty Pack with AppleCare Services", "Anshin Warranty Pack Certified", or "Anshin Warranty Pack (i) Plus" provided by Apple, and must be approved by Apple as covered by the warranty. Plus" and the product must be iPhone that has been approved by Apple for warranty coverage. Please refer to the Membership Agreement for the terms and conditions of iPhone to apply.

Service Details

In addition to Apple's official warranty service, Y!mobile 's original services are also available.
This applies to devices with an IMEI (internal equipment identity number) that is registered under the warranty.

AppleCare Services

Natural failure (including battery replacement)

Natural failure (including battery replacement)

If a natural failure or battery depletion occurs, we will repair it free of charge.

Screen or back glass damage

画面破損

It will help with LCD problems caused when the screen is damaged due to dropping or submerging in water.

Others

Others

We handle problems other than natural failures and damage to the screen or rear glass (such as water damage or submersion in water).

Express Replacement Service

Express Replacement Service

If iPhone is damaged, we'll quickly ship you a new or like-new replacement right there and then.

On the Apple website
View Express Replacement Service

Priority connection to Apple Support

Priority connection to Apple Support

Get priority chat and phone support from a dedicated Apple specialist.
 

Visit Apple Support

Y!mobile 's original service

Data recovery support service

Data recovery support service

We support data recovery in the event of problems such as water damage, water exposure, or breakage.

View details of data recovery support services
AppleCare Services

Natural failure (including battery replacement)

Natural failure (including battery replacement)

If a natural failure or battery depletion occurs, we will repair it free of charge.

Screen or back glass damage

画面破損

It will help with LCD problems caused when the screen is damaged due to dropping or submerging in water.

Others

Others

We handle problems other than natural failures and damage to the screen or rear glass (such as water damage or submersion in water).

Express Replacement Service

Express Replacement Service

If iPhone is damaged, we'll quickly ship you a new or like-new replacement right there and then.

On the Apple website
View Express Replacement Service

Priority connection to Apple Support

Priority connection to Apple Support

Get priority chat and phone support from a dedicated Apple specialist.

Visit Apple Support
Y!mobile 's original service

Data recovery support service

Data recovery support service

We support data recovery in the event of problems such as water damage, water exposure, or breakage.

View details of data recovery support services

Fees

Applicable Models Monthly fee
Before January 16, 2024
Application *2		 After January 17, 2024
Application *2
iPhone 16 Pro/ iPhone 16 Pro Max ー 1,580円
iPhone 15 Pro/ iPhone 15 Pro Max 1,580円
iPhone 14 Pro Max/ iPhone 14 Pro/ iPhone 13 Pro Max/ iPhone 13 Pro/ iPhone 12 Pro Max/ iPhone 12 Pro/ iPhone 11 Pro Max/ iPhone 11 Pro/ iPhone XS 1,480円
iPhone 16 Plus ー 1,380円
iPhone 15 Plus 1,380円
iPhone 14 Plus 1,350円
iPhone 16 ー 1,180円
iPhone 15/ iPhone 14/ iPhone 13/ iPhone 13 mini/ iPhone 12/ iPhone 12 mini/ iPhone 11/ iPhone XR/ iPhone 8 Plus *1 / iPhone 7 Plus/ iPhone 8 *1 / iPhone 7 1,180円
iPhone 16e ー 980円
iPhone SE (2nd/3rd generation) 950円 580円
  • *1 As of June 1, 2024, service for iPhone 8 RED and iPhone 8 Plus RED has ended.
  • *2 For those who signed up before January 16, 2024, the monthly fee at the time of application will apply. However, if a customer who is currently subscribed changes iPhone they use, the monthly fee will be the one for January 17, 2024 or later from the date of change. For monthly fees for applications made before August 16, 2022, please check the membership terms and conditions.

Customer charges for repair services

Service Details Customer Charge
Natural failure (including battery replacement) *2 free
Screen failure 3,700円
Rear glass failure 3,700 yen *1
Rear glass failure + screen failure 7,400 yen *1
Repairs for other damage 12,900円
  • *1 "Rear glass failure + screen failure" applies only to iPhone 12 / iPhone 13 / iPhone 14 / iPhone 15 / iPhone 16 models.
  • *2 When the storage capacity falls below 80% of the original capacity

Application

shop Online Store
  • You can apply for this service when signing up for a USIM card/eSIM only contract. If you are currently subscribed to "Breakdown Security Pack Lite" or "Bring-in Device Warranty", you can apply to change to this service.
  • * Customers who purchase through the online store can apply up to 14 days after the date of service start or 10 days after the contract date, whichever comes first. For more information, please click here.
  • * You cannot apply for the service at the same time as signing up via the PayPay mini app. Please apply via My Y!mobile after signing up. You can sign up for up to 14 days, including the day you start using the service.
  • * We are currently suspending the acceptance of orders via the online store and My Y!mobile. If you have signed up for a SIM/eSIM through the online store or PayPay Mini App, you cannot subscribe to the Bring-Your-Own Device Warranty with AppleCare Services. Please apply at the store when signing up for the SIM/eSIM.

How to use

Service Details How to use
Natural failure (including battery replacement) *2
Rear glass failure + screen failure
Repairs for other damage		 At Apple or an Apple Authorized Service Provider
Search for a location
Accepted at SoftBank Shops *3 (In-store repair service)
・Only at some stores
Learn more
Express Replacement Service Learn more
Data recovery support service Learn more
  • *2 When the storage capacity falls below 80% of the original capacity
  • *3 iPhone purchased through Y!mobile are eligible for repairs.

Notes

  • This applies to USIM card/eSIM only contracts.
  • Corporate contracts are not eligible for this offer.
  • If you want to change iPhone you use, you can change iPhone you register while subscribing to this service.
    Please complete the procedure at the shop.(※Currently, we are not accepting changes via My Y!mobile.)
    If you have your faulty phone replaced by Apple, the IMEI at the time of application will be displayed on My Y!mobile even after the replacement, but you will not need to change your registered model.
    (The replaced iPhone will automatically be covered by the warranty. You can check the warranty status on the Apple website.)
  • Devices sold in second-hand markets may not be covered by Apple's warranty. Because the application review process takes time, your application may be canceled after you have received a notification of application completion.
  • If your iPhone is designated as a "vintage product" or "obsolete product" by Apple, you may not be able to receive repair service. In such cases, we will contact you individually.
    *For more information about vintage and obsolete products, please visit the Apple website.
  • Please note that if you are currently subscribed to "Bring-in Device Warranty" or "Breakdown Security Pack Lite" and apply for this service, your current service will be automatically cancelled at the time of application.(※Applications are currently not being accepted through My Y!mobile.)

Membership Terms and Conditions

Please read the terms and conditions of "Bring Your Own Device with AppleCare Services."

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