iPhone 16e ワイモバイルで新登場!iPhone 16e ワイモバイルで新登場!

Renaming/Renaming

How to apply

If the contract holder's name (company name) changes, name change procedures can be completed at your nearest Y!mobile shop or by filling out an application form.

Y!mobile Shop

Please come to the store in person.
Please see here for what you need to bring.

You can find stores where you can process your application at Y!mobile stores.

Customer Center

The contract holder should request an application form from Y!mobile Customer Center.
Please fill in the necessary information on the application form, stamp it, and return it in the return envelope along with the following confirmation documents.
Please note that procedures will begin once the documents arrive at Y!mobile Customer Center.

  • ※1Please provide all of the following as attachments:
    • Original documents that can verify name change/rename can be found here
    • Copy of identity document List here

Note

Customers using Pocket WiFi® Plan S/SS/L, Pocket WiFi® Plan, Pocket WiFi® Plan+, and EMOBILE 4G services cannot change (transfer) their contract holder to another person. (Except in the case of succession) Changing from a personal contract to a corporate contract is not possible.

Attached documents

Original document verifying name change/rename

contract document Note
pcs
people
Family register (excerpt)

Must be within 3 months of the effective date and include both the old and new names

Law
people
right
Notes
stomach
figure
R
mosquito
1
point
Certified copy (excerpt) of the registry
All (history) matters
certificate
Official publications, such as newspaper articles

Both the old and new names are listed

Copy of your identity document

Please check here.

  • The confirmation documents you send will not be used for any purpose other than to verify your identity and your name change (company name change).
  • Depending on the contents of your application, you may be required to provide verification documents other than those listed.
  • We may need to verify the contents of the documents you send us.
  • Please note that we cannot return any confirmation documents you send us.

FAQs