Applications are accepted 24 hours a day.
Y!mobile Please apply through My Y!mobile after you start using the service.
After receiving the application completion email, you will receive the following information depending on the status of your application.
After review, the item will be delivered to your contracted address within a few days.
Once you receive your device, please set it up to start using it.
When you receive the product, the battery may be very low and the power may not turn on. Please fully charge the product before use and then turn it on.
Complete the procedures and settings to use eSIM on your smartphone.
Please follow the "eSIM Initial Setup Guide" included with the product to complete the activation procedure.
Applications are accepted 24 hours a day.
Y!mobile Please apply through My Y!mobile after you start using the service.
After receiving the application completion email, you will receive the following information depending on the status of your application.
We will carry out the procedures and settings required for communication using eSIM.
If you see the message "Could not activate eSIM" while setting up eSIM on iPhone with iOS 16, you will need to make the following settings.
■How to set up
Using the app, you can easily download the eSIM profile and configure settings for communication.
Connect to Wi-Fi, install the app, and follow the instructions to activate.
From the App Store
download
From Google Play
download
Please check the button link for details on how to set up.
We recommend using a product other than the device you are using (smartphone, tablet, PC).
For detailed setup instructions for your model, please see "Y!mobile Smartphone Initial Setup Instructions."
This offer also applies to customers using MVNO lines (including LINE Mobile) that use SoftBank lines.
MNP is a system that allows you to switch carriers while keeping your current phone number.
By obtaining an MNP reservation number, you can switch to Y!mobile without changing your number.
Applications are accepted 24 hours a day.
Y!mobile Please apply through My Y!mobile after you start using the service.
After receiving the application completion email, you will receive the following information depending on the status of your application.
After review, the item will be delivered to your contracted address within a few days.
Once you receive your device, please set it up to start using it.
When you receive the product, the battery may be very low and the power may not turn on. Please fully charge the product before use and then turn it on.
Complete the procedures and settings to use eSIM on your smartphone.
Please follow the "eSIM Initial Setup Guide" included with the product to complete the activation procedure.
Please check the following for how to back up necessary data. Instructions are also provided in the enclosed flyer.
Click on the URL in the "eSIM activation procedure" email to proceed to the "Activation procedure" website and complete the procedure.
The switchover will be completed in about 15 minutes.
Reception hours: 9:00-21:00 (open all year round)
For detailed setup instructions for your device, please see "Y!mobile Smartphone Initial Setup Instructions."
There is also a link in the flyer included with the package.
Please check below. There is also information in the enclosed flyer.
MNP is a system that allows you to switch carriers while keeping your current phone number.
By obtaining an MNP reservation number, you can switch to Y!mobile without changing your number.
Applications are accepted 24 hours a day.
Y!mobile Please apply through My Y!mobile after you start using the service.
After receiving the application completion email, you will receive the following information depending on the status of your application.
We will carry out the procedures and settings required for communication using eSIM.
If you see the message "Could not activate eSIM" while setting up eSIM on iPhone with iOS 16, you will need to make the following settings.
■How to set up
Using the app, you can easily download the eSIM profile and configure settings for communication.
Connect to Wi-Fi, install the app, and follow the instructions to activate.
From the App Store
download
From Google Play
download
Please check the button link for details on how to set up.
We recommend using a product other than the device you are using (smartphone, tablet, PC).
For detailed setup instructions for your model, please see "Y!mobile Smartphone Initial Setup Instructions."
・Please apply using a smartphone that is currently using SoftBank /LINEMO line. You will need to log in to My SoftBank /My Menu.
・Customers using MVNO lines (including LINE Mobile) that use SoftBank networks should refer to "Switching from Other Companies."
3G service will end on Monday, April 15, 2024. (For more information, click here.)
In accordance with the above,From Monday, April 1, 2024, those who fall under the following categories will not be able to apply through the Y!mobile Online Store.
If you fall under the above category and apply to switch from SoftBank by Monday, April 1, 2024, please be aware of the following two points.
＜Notes＞
Applications are accepted 24 hours a day.
Y!mobile Please apply through My Y!mobile after you start using the service.
After receiving the application completion email, you will receive the following information depending on the status of your application.
After review, the item will be delivered to your contracted address within a few days.
Once you receive your device, please set it up to start using it.
When you receive the product, the battery may be very low and the power may not turn on. Please fully charge the product before use and then turn it on.
Complete the procedures and settings to use eSIM on your smartphone.
Please follow the "eSIM Initial Setup Guide" included with the product to complete the activation procedure.
Please check the following for how to back up necessary data. Instructions are also provided in the enclosed flyer.
Click on the URL in the "eSIM activation procedure" email to proceed to the "Activation procedure" website and complete the procedure.
The switchover will be completed in about 15 minutes.
Reception hours: 4:00-23:15 (open all year round)
For detailed setup instructions for your device, please see "Y!mobile Smartphone Initial Setup Instructions."
There is also a link in the flyer included with the package.
Please check below. There is also information in the enclosed flyer.
Applications are accepted 24 hours a day.
Y!mobile Please apply through My Y!mobile after you start using the service.
After receiving the application completion email, you will receive the following information depending on the status of your application.
We will carry out the procedures and settings required for communication using eSIM.
If you see the message "Could not activate eSIM" while setting up eSIM on iPhone with iOS 16, you will need to make the following settings.
■How to set up
Using the app, you can easily download the eSIM profile and configure settings for communication.
Connect to Wi-Fi, install the app, and follow the instructions to activate.
From the App Store
download
From Google Play
download
Please check the button link for details on how to set up.
We recommend using a product other than the device you are using (smartphone, tablet, PC).
For detailed setup instructions for your model, please see "Y!mobile Smartphone Initial Setup Instructions."
・You can only change to an eSIM model from the online store if you purchase it as a set with a new smartphone.
・Please apply using a smartphone that currently uses the Y!mobile line. You will need to log in to Y!mobile.
3G service will end on Monday, April 15, 2024. (For more information, click here.)
In accordance with the above,From Monday, April 1, 2024, those who fall under the following categories will not be able to apply through the Y!mobile Online Store.
Please note that if you fall under the above category and apply for a model change by Monday, April 1, 2024, you should be aware of the following two points.
＜Notes＞
Applications are accepted 24 hours a day.
If you change your model and your plan changes, your plan will be changed to the new plan on the 1st of the month following the line switchover date.
Y!mobile Please apply through My Y!mobile after you start using the service.
The timing when you can upgrade your model at the online store will vary depending on the payment method you use for your current model.
| How to buy | Payment Method | |
|---|---|---|
| Direct debit | Credit card | |
| Installment payments | 180 days or more after the last model change date (or billing start date) | 90 days or more after the last model change date (or billing start date) |
| One-time payment | 90 days or more after the last model change date (or billing start date) | |
After receiving the application completion email, you will receive the following information depending on the status of your application.
After review, the item will be delivered to your contracted address within a few days.
Once you receive your device, please set it up to start using it.
When you receive the product, the battery may be very low and the power may not turn on. Please fully charge the product before use and then turn it on.
Complete the procedures and settings to use eSIM on your smartphone.
Please follow the "eSIM Initial Setup Guide" included with the product to complete the activation procedure.
Please check the following for how to back up necessary data. Instructions are also provided in the enclosed flyer.
Click on the URL in the "eSIM activation procedure" email to proceed to the "Activation procedure" website and complete the procedure.
The switchover will be completed in about 15 minutes.
Reception hours: 4:00-23:15 (open all year round)
For detailed setup instructions for your device, please see "Y!mobile Smartphone Initial Setup Instructions."
There is also a link in the flyer included with the package.
Please check below. There is also information in the enclosed flyer.